420 reputation
1415
bio website cellio.livejournal.com
location Pittsburgh PA
age
visits member for 2 years, 6 months
seen Nov 16 at 0:32

Nov
6
awarded  Yearling
Nov
6
comment Where should I carry food when crossing national borders — checked luggage or carry-on?
Yes, as it turns out the airline rep who told me that was mistaken.
Nov
6
awarded  Custodian
Nov
6
reviewed Approve suggested edit on Mattresses are too soft: how can I get a better night's sleep in a hotel?
Nov
6
asked Mattresses are too soft: how can I get a better night's sleep in a hotel?
Oct
24
awarded  Nice Question
Aug
9
awarded  Popular Question
Aug
8
awarded  Popular Question
Jul
2
awarded  Curious
Apr
11
accepted How early should I arrive at Logan (Boston) for a weekday late-afternoon flight?
Apr
11
comment How early should I arrive at Logan (Boston) for a weekday late-afternoon flight?
I got there earlier than I needed to and went from the curb-side drop-off to the gate in about an hour.
Mar
30
asked How early should I arrive at Logan (Boston) for a weekday late-afternoon flight?
Mar
8
awarded  Famous Question
Feb
4
comment Does booking directly from an airline improve customer service in resolving problems?
I don't have status with any airline, no. Or at least I've done nothing to seek it; I assume it doesn't happen automatically. I fly pretty infrequently.
Feb
4
awarded  Nice Question
Jan
31
comment Does booking directly from an airline improve customer service in resolving problems?
I bought the Air Canada ticket through a link on Kayak, but it wasn't from Air Canada directly. So some third-party web-based agent but I no longer remember the details (can look up later). We bought the United tickets through United's web site. (Sorry, didn't mean to leave out important info -- just didn't know what was important!)
Jan
31
comment Does booking directly from an airline improve customer service in resolving problems?
Re your edit, I was really trying to focus specifically on the customer-service aspect. I'm not looking for answers about, say, financial benefits like bonus miles for buying direct.
Jan
31
comment How do I get compensation for messed-up flights?
In the end my credit-card company refunded half my money (working with the other bank, not Air Canada), Air Canada disputed, and I had to pay it back six months later. All I got from Air Canada was a voucher that expired in a bit under a year from the original travel date; they would not extend that so I could use it on a later trip (with another carrier in their network, though I didn't say that when I asked). So in the end I got no compensation, just some lessons for what to do differently in the future. (Which are valuable, but I was hoping for more. :-) )
Jan
31
comment Does booking directly from an airline improve customer service in resolving problems?
@Karlson yup. Wasn't sure if I should link to that in the question.
Jan
31
asked Does booking directly from an airline improve customer service in resolving problems?