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The most usual case when the rental companies will upgrade your car to the next better class is when there are no cars of your class available, so if you rent from an off airport office you're more likely to get a better car then when you rent from a larger office like the ones at major airports.

I once booked a compact (i.e. cheapest available) car at Avis in Germany via Internet, and included a satnav option. Because they didn't have (or didn't want to bother with) a portable satnav, I got a Ford S-Max with a builtin one.

In my experience, there are four things which affect your chances of getting an upgrade. The first, and easiest to arrange, is being a member of the loyalty program for that hotel chain. You'll often need to be at least off the bottom rung to get a very good upgrade, and suites tend to only come for people with the highest status. However, when deciding who ...

Getting hotel upgrades is indeed like getting flight upgrades -- the odds are low, and stay low even if you try to game the system, but occasionally you win. First of all, it's important to understand that there are "upgrades" and then there are upgrades. A slightly larger room or a room facing the park instead of the parking lot is a small upgrade and ...