Hot answers tagged travel-agents
It happens in quite a few countries, even in the USA. It depends on the card processing bank that the merchant is using. Some request that the merchant document validity of the card in "card not present" transactions. You find it most when a charge is done manually, such as sending your card details to a Travel Company or hotel and then they process the ...
Kayak Explore does just this: http://www.kayak.com/explore/
Just to post a followup. After a lot of emailing back and forth (with some totally unacceptable language being used on their part), the travel agent said they had been trying to make contact with Delta to resolve the matter and were unable to do so but they would honor the tickets on their end. Happy days.
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