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The Internet was a game changer in many businesses and the travel agency world is no exception. Nowadays people can easily (this is arguable) find the cheapest price in a quick search; therefore, agencies need to present the best price to be able to sell since that's a key factor. How can they do this? (These are assumptions based on general commercial ...


I will give you some practical reasons: Book now, pay later - this option is universally available at agents; very rarely available at the website. I use this all the time when I need to show a reservation (for example, as part of visa requirements) but do not want to commit to buying a ticket. Corporate accounts - a majority of agent's business is ...

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