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10

Did you get some sort of receipt? Do you know exactly which kind of "security" official confiscated your item? If not, you'll have a very hard time proving anything even happened, although you can try your luck with the airport's complaints line at +86-10-96158. In any case, the airline is not responsible. Security rules are laid out by the Civil ...


9

To be honest and as a cabin crew member, I have never heard of such a thing. The second advantage of being a flight attendant is meeting different people from different countries and cultures (after going to many places). So having a racist flight attendant is like having a doctor that does not like to touch people! or a nurse that can not see blood. So if ...


5

I'd say it's fairly straightforward, you deal with them on a plane just like any racist individual you meet on the ground. You have several options: Explain to them that you feel they're being offensive in their words/behaviour. They may not realise that certain words are bad, and that may solve the problem on the spot. Ask another flight attendant if you ...


2

As expected, the website of Air China is yielding results. They pretty much make it clear that they will either get you to your destination within "reasonable time" or refund your ticket: 9.2.2 [...] if we cancel a flight, [...] we shall, at your option, either: 9.2.2.1 carry you at the earliest opportunity on another of our scheduled services on ...



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