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35

Your ONLY path here is to ask the company you travelled with. They'll be the only one with his details, IF you booked under your names for the trip. Even then, they likely won't give you his name for privacy reasons. However, if you impress upon them the gravity of the situation, they might be prepared to contact him on your behalf and see if he's ...


20

In most juristictions that operate with something approaching sanity, someone is liable for accidental damage in the following three cases: They caused the damage deliberately or with "blameworthy carelessness". They have entered into a contract where they explicitly accept to be responsible for the risk. The law contains an explicit exception for the ...


17

If the airline can make any claim of weather, traffic, or any sort of delay out of their control, then you have no right to recompense. Sometimes they will offer hotel vouchers for overnight delays, but in my experience this is almost exclusively when it is due to mechanical problems with their equipment. Even if the delays are due to problems on their ...


16

The BBC actually has an article related to this entitled "Who, What, Why: Is it legal to restrain air passengers?". It explains: A number of conventions - including the Tokyo Convention (1963) and the Montreal Convention (1971) - address the issue of ensuring safety and discipline on board a plane. The Tokyo Convention emphasises that the ...


14

Oh yes, you have a right to compensation. EU law EC 261/2004 requires not only either the full ticket price or another fly to the same destination, but costs for lodging and a compensation of 200 - 600 € depending on the length of the flight (200 for < 1500 km, 400 for < 3000 km else 600). The first thing you need to know: As from now you need to get ...


14

Laws are a regional thing, and while many flights are international, whether or not the crew's actions are legal will depend heavily on which country the court proceedings take place in. My expertise is only in United States law and the FAA regulations, but similar regulations exist abroad as well. Here are some key points: 1: The airline (and in ...


13

Contact the coach company: the man you lent the book to might have handed it in as lost property at the end of his journey. It's unlikely that they'll be willing to give you his details because that would be a violation of his privacy. Would they even know who he was? Do they have your details, for example? Would you have any way of telling them which of the ...


13

For most weather related cancellations or delays (technical term is WX), as Beofett noted, the airline typically owes you nothing more than eventually getting you there (sometimes even by bus, although difficult to do in over-water flights :D), or refunding you your money. For mechanical delays or cancellations (MX), the airline has a much higher obligation ...


11

I do not think there is a rule written somewhere that gives the cabin crew the right to restrain a passenger, and I do not think there is a training for that to cabin crew (how to restrain a passenger). The rules vary from an airlines to another, from one civil aviation authority to another, but the guide lines will always be the three steps way of dealing ...


10

Did you get some sort of receipt? Do you know exactly which kind of "security" official confiscated your item? If not, you'll have a very hard time proving anything even happened, although you can try your luck with the airport's complaints line at +86-10-96158. In any case, the airline is not responsible. Security rules are laid out by the Civil ...


9

To be honest and as a cabin crew member, I have never heard of such a thing. The second advantage of being a flight attendant is meeting different people from different countries and cultures (after going to many places). So having a racist flight attendant is like having a doctor that does not like to touch people! or a nurse that can not see blood. So if ...


8

Go to the same coach, on the same day of the week, at the same time. There's a very good chance he uses it to commute. You'll probably see him again.


7

The rules will apply to the operating carrier. ie, the one that is actually flying the flight - not the one that you booked with. EU Compensation applies to EU airlines regardless of where the flight is to/from, AND to non-EU airlines for flights DEPARTING an EU member state. eg, a Lufthansa flight between the US and Frankfurt would be covered in either ...


7

Try putting a personal ad in local newspapers that are sold in the towns of origin and destination for your journey. Maybe you could include TinyURL links (or equivalent) to your Facebook and LinkedIn pages. It's a long shot, but it may be worth trying if the paper is important enough.


7

Your ability to be compensated depends a bit on the situation, in particular were there other passengers 'abandoned' or was it just you and your wife? If there were multiple persons left behind due to incompetence or a lack of communication, then you have a chance. But if it was just the two of you, Iberia will be able to claim that others reboarded and ...


6

In India Government store the name and other detail only if coach is reserved and not for general people. If you paid for a reserve seat a call to Rail department will certainly help you. If it was general coach then you need to take help of Newspaper by publish the ads.


6

You should be able to find the conditions on the airline website. Most of the conditions might be different from an airline to an other but you also have rights which are not airline-dependant. The one you might be interested in is EU261. Terms and conditions for RyanAir, for instance : 9.2.2 If your flight is cancelled or delayed for at least two ...


6

Given that it's a European flight, EU regulation 261/2004 is relevant, and covers your options. In addition to the full regulations (linked above), there's a summary on Wikipedia which covers your situation. In short, as the flight is more than 2 weeks away you are not due any compensation, however Atricle 8 of EU 261/2004 does explicitly call out what ...


5

I'd say it's fairly straightforward, you deal with them on a plane just like any racist individual you meet on the ground. You have several options: Explain to them that you feel they're being offensive in their words/behaviour. They may not realise that certain words are bad, and that may solve the problem on the spot. Ask another flight attendant if you ...


5

I'm curious myself and did a Google search. I could only find some new news from PBS. They covered the new Passenger Bill of Rights (effective August 2011): Excerpt: Notification of Flight Changes: Airlines are now required to inform passengers of delays and bumps either at the gate, via cell phone, or online for domestic flights. This gives passengers ...


5

A good starting point is maybe EPIC (Electronic Privacy Information Center). They filed a lawsuit against the usage of body scanners. And they have a ton of other useful information. In this news report it is also mentioned that EPIC is very active in this field. Another interesting group is maybe Electronic Frontier Foundation (EFF). On their website, they ...


4

If you are flying an EU-based carrier, the EU laws apply (even in the US). Regarding domestic flights, I am not sure. I am not a lawyer, but I guess that since many US airlines code-share with EU partners that buying your ticket from an EU company might give you more compensation rights, even in the US. Since you are not stating the direction of your ...


3

Although I highly doubt how them airline fellows are managing such a thing, but a quick google shows that such a pass does exist : http://www.airindia.com/SBCMS/Webpages/AI-Introduces-Attractive-Ten.aspx


3

Since I got an answer to my inquiry to eurail/interrail and it is too long to post in a comment I will put it here as an answer: Thank you for your email to Eurail.Com Customer Service. Yes, as a rail passenger, you are entitled to several rights according to the European Union Law. You can find more information on the page of the European ...


3

From a common sense point of view - #5 .... its an accident, deal with it. In the hands of a lawyer - #1, #3 & #6 .... the shotgun approach, sue them all and hope one settles rather than fight the case in court.


3

As for liability, everything depends on what jurisdiction you'll be able to work. If it will be the European (continental - based on Napoleonic Code) law, then you're liable for every damage you have caused, and the factor of 'recklessness' or 'guilt' is unimportant. So the question will arise, who have caused the damage to the laptop, which is not obvious. ...


2

As expected, the website of Air China is yielding results. They pretty much make it clear that they will either get you to your destination within "reasonable time" or refund your ticket: 9.2.2 [...] if we cancel a flight, [...] we shall, at your option, either: 9.2.2.1 carry you at the earliest opportunity on another of our scheduled services on ...


1

If this is a domestic flight, then the laws of the country take precedence (i.e., everyone else's guesswork answers probably apply.) If this is an international flight, however, the Warsaw Convention covers this. According to Clauses 17 and 18 of the Warsaw Convention, the airline is liable for any injury (to people, clause 17) or damage (to property, ...


1

as Ivan said did you book both flights together because as specified in an other post and also on this website if it is not the case then it becomes your problem and you won't have any right to pretend to any kind of compensation: My connecting flights were booked separately. If my first flight is cancelled am I entitled to a refund for my other ...



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