Hot answers tagged passenger-rights
16
The BBC actually has an article related to this entitled "Who, What, Why: Is it legal to restrain air passengers?". It explains:
A number of conventions - including the Tokyo Convention (1963) and
the Montreal Convention (1971) - address the issue of ensuring safety
and discipline on board a plane.
The Tokyo Convention emphasises that the ...
15
If the airline can make any claim of weather, traffic, or any sort of delay out of their control, then you have no right to recompense. Sometimes they will offer hotel vouchers for overnight delays, but in my experience this is almost exclusively when it is due to mechanical problems with their equipment.
Even if the delays are due to problems on their ...
14
Oh yes, you have a right to compensation. EU law EC 261/2004 requires not only either the full ticket price or another fly to the same destination, but costs for lodging and a compensation of 200 - 600 € depending on the length of the flight (200 for < 1500 km, 400 for < 3000 km else 600).
The first thing you need to know: As from now you need to get ...
13
Laws are a regional thing, and while many flights are international, whether or not the crew's actions are legal will depend heavily on which country the court proceedings take place in. My expertise is only in United States law and the FAA regulations, but similar regulations exist abroad as well. Here are some key points:
1: The airline (and in ...
11
I do not think there is a rule written somewhere that gives the cabin crew the right to restrain a passenger, and I do not think there is a training for that to cabin crew (how to restrain a passenger). The rules vary from an airlines to another, from one civil aviation authority to another, but the guide lines will always be the three steps way of dealing ...
10
For most weather related cancellations or delays (technical term is WX), as Beofett noted, the airline typically owes you nothing more than eventually getting you there (sometimes even by bus, although difficult to do in over-water flights :D), or refunding you your money.
For mechanical delays or cancellations (MX), the airline has a much higher obligation ...
6
The rules will apply to the operating carrier. ie, the one that is actually flying the flight - not the one that you booked with.
EU Compensation applies to EU airlines regardless of where the flight is to/from, AND to non-EU airlines for flights DEPARTING an EU member state. eg, a Lufthansa flight between the US and Frankfurt would be covered in either ...
6
You should be able to find the conditions on the airline website. Most of the conditions might be different from an airline to an other but you also have rights which are not airline-dependant. The one you might be interested in is EU261.
Terms and conditions for RyanAir, for instance :
9.2.2 If your flight is cancelled or delayed for at least two ...
5
A good starting point is maybe EPIC (Electronic Privacy Information Center). They filed a lawsuit against the usage of body scanners. And they have a ton of other useful information. In this news report it is also mentioned that EPIC is very active in this field.
Another interesting group is maybe Electronic Frontier Foundation (EFF). On their website, they ...
4
Although I highly doubt how them airline fellows are managing such a thing, but a quick google shows that such a pass does exist : http://www.airindia.com/SBCMS/Webpages/AI-Introduces-Attractive-Ten.aspx
4
I'm curious myself and did a Google search. I could only find some new news from PBS. They covered the new Passenger Bill of Rights (effective August 2011):
Excerpt:
Notification of Flight Changes: Airlines are now required to inform passengers of delays and bumps either at the gate, via cell phone, or online for domestic flights. This gives passengers ...
4
Given that it's a European flight, EU regulation 261/2004 is relevant, and covers your options.
In addition to the full regulations (linked above), there's a summary on Wikipedia which covers your situation.
In short, as the flight is more than 2 weeks away you are not due any compensation, however Atricle 8 of EU 261/2004 does explicitly call out what ...
3
Since I got an answer to my inquiry to eurail/interrail and it is too long to post in a comment I will put it here as an answer:
Thank you for your email to Eurail.Com Customer Service. Yes, as a
rail passenger, you are entitled to several rights according to the
European Union Law.
You can find more information on the page of the European ...
3
If you are flying an EU-based carrier, the EU laws apply (even in the US). Regarding domestic flights, I am not sure. I am not a lawyer, but I guess that since many US airlines code-share with EU partners that buying your ticket from an EU company might give you more compensation rights, even in the US.
Since you are not stating the direction of your ...
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