Hot answers tagged ltn
You need to get a VAT refund from the merchant when you make the purchase. The refund form is filled by the seller, at the time of the purchase. Not all sellers participate (look for "Tax Free" or "VAT Refund" stickers), and not all purchases are eligible (there's certain limit, IIRC 50 GBP or something like that, per purchase). Drop-off box for later ...
Your citizenship is not relevant; where you live is. You need to leave the EU at the latest three months after you bought the goods. I think you may already be too late unless you are still in the EU and are planning to leave it shortly. To quote from the HM Revenue & Customs website: If you're travelling outside the EU, you must show your goods, ...
I checked london-lutons FAQ's the closest I could find was special-asistance / wheelchairs where they recommend you contact your carrier.
Also, according to this page under some circumstances you won't need to have the goods sighted. I assume the following applies at Luton: "If there aren't any customs officials at the port or airport you're leaving from, there will be a telephone you can use to ring an official or a clearly marked customs post box in which you can leave your refund form. ...
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