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As said in the comments, the person you were talking to was probably confused. Chances are that you would never have the same problem again, but this should help if you did; Have a print off of the relevant documents Try and explain the situation of how you gained the Global Entry Ask to speak to someone in senior position - without trying to cause ...


The train stops at the Niagara Falls NY train station, and everyone is inspected there. Your NEXUS card works as a passport card so you don't need to carry your passport, but it won't save any time.

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