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Very sad story with your husband. It is common problem of delayed flights of developed Asian countries and daily many flights delayed due to one or other problem. So i think you can file case against this flight company according to flight rules of India.


You will need to collect your baggage when you arrive in Newark for customs purposes anyway, so you may end your journey there.


It sounds like your travel agent is using hidden city ticketing. It is true that you will claim your checked luggage at Newark to go through customs, and there won't be anything to stop you from just leaving the airport after that. However, the airline's contract of carriage says you are not supposed to do this. See Is leaving airport at a stop before ...


In actuality given where you are going there are public transit options available but again depends on the time of the day. You can take a train from Newark Airport to New Brunswick and then take 815/818 bus to get to the Hilton East Brunswick, so in this case the amount of time you spend in border control and customs won't really matter.


Immigration and Customs is not easy to judge in the US. It all depends on flight arrival time, number of immigration staff on desks, any delays experienced to all incoming flights, if you get of the plane first or last, number of people to process, types of visas etc etc. In my experience I have waited between 30 minutes in line and 3 hours in line. If I ...

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