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17

Some airlines are quite keen on having a good social media appearance. You could go for a polite online naming & shaming approach (e.g. Facebook, Twitter, Blog, etc). All you need to do is to include the facebook or twitter account of the airline in your post. As @SpaceDog says, the regulations in place are well taken care of. That doesn't mean the ...


19

That sucks, but unfortunately all the airline is required to do is do their best to find alternate transport or offer the full refund, the 'contract of carriage' for the airline will spell this out (although they're sometimes difficult to find). You don't say who you're flying but you're in the US so I'll pick United as an example, others will be similar, ...



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