New answers tagged delays
I believe you'll need to submit the claim with Austrian first even if you have booked with Lufthansa. The end responsibility is with Austrian as they have been operating the flight even if your booking was made with Lufthansa.
Checking a couple of TOCs, including Southeastern Railway and ThamesLink there seems to be a general exemption with identical wording: Delay Repay is a national scheme train companies use to compensate passengers for delays. You can claim compensation if you're delayed by more than 30 minutes when you travel with us (except when delays are caused ...
Reading the document, I assume that your question is related to UK, isn't it? :) I have found a page that details more or less what you are looking for. If your train is cancelled or delayed, you are entitled for a full refund. Then for the compensation, it is usually 50% of the ticket price. You need to take into considerations that this compensation ...
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