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31

Depends on the country and situation. In some areas, stranded passengers are taken to a nearby hotel but are restricted to that hotel. I encountered this with a delayed flight in Asia. Fortunately my nationality allowed me visa free entry so I entered through the immigration line, the others were escorted direct to the hotel bus by immigration and ...


21

No you can't turn up late to check-in on a delayed flight, unless the check-in closing time is delayed along with the departure time. Note that usually this is not the case. The check-in closing time is set relative to the scheduled departure, and usually remains the same, regardless of whether the flight is delayed or not. Hence if you show up at the ...


19

If the airline can make any claim of weather, traffic, or any sort of delay out of their control, then you have no right to recompense. Sometimes they will offer hotel vouchers for overnight delays, but in my experience this is almost exclusively when it is due to mechanical problems with their equipment. Even if the delays are due to problems on their ...


19

That sucks, but unfortunately all the airline is required to do is do their best to find alternate transport or offer the full refund, the 'contract of carriage' for the airline will spell this out (although they're sometimes difficult to find). You don't say who you're flying but you're in the US so I'll pick United as an example, others will be similar, ...


17

Some airlines are quite keen on having a good social media appearance. You could go for a polite online naming & shaming approach (e.g. Facebook, Twitter, Blog, etc). All you need to do is to include the facebook or twitter account of the airline in your post. As @SpaceDog says, the regulations in place are well taken care of. That doesn't mean the ...


13

For most weather related cancellations or delays (technical term is WX), as Beofett noted, the airline typically owes you nothing more than eventually getting you there (sometimes even by bus, although difficult to do in over-water flights :D), or refunding you your money. For mechanical delays or cancellations (MX), the airline has a much higher obligation ...


13

All flights are subject to schedule changes and yes sometimes it can be by as much as 48 or more hours and yes it is totally legal. You usually have three choices: 1) you can accept the new flight schedule; 2) you can ask them to reschedule you on another flight without fee; 3) you can cancel and get a full refund. But these options come with a time limit, ...


12

It does depend what ticket you have, and who you're with. If you are delayed on another RailTeam service, the ‘Hop on the next available train’ (HOTNAT) feature means that you may not even need to rebook (depends on the station), but if you do it'll be easy. (Keep the ticket from the delayed service though!) If you bought a domestic ticket that included ...


10

Lost earnings - nope. Some travel insurance might cover that, but almost all won't, and the airline won't normally be liable for that sort of thing. The airline is pretty much always liable in such cases for sorting you out with accommodation and food, which it sounds like they have. (They probably don't have to cover your taxi if you decline the hotel, but ...


10

Generally speaking you have at least 10 day grace period after the I-94 validity ends to exit see section 214.2(h)(13)(i)(A) for the exact text: A beneficiary shall be admitted to the United States for the validity period of the petition, plus a period of up to 10 days before the validity period begins and 10 days after the validity period ends. The ...


8

As Tom already explained, this is common and you are not generally entitled to anything else than a possibility to reschedule/cancel the flight. But you would in fact be entitled to extra monetary compensation under EU passenger rights rules if the flight had been cancelled less than two weeks before departure. Rescheduling in April for June, they don't ...


6

Promoting Relaxed's comment to an answer... It's also on infolignes.com/! If you do as I did, and select your region from the area I've labelled as #2, it will tell you about the general pattern for trains in your region. This is what tells you roughly how many trains will run on each line on a given day in the strike Alternately, if you look at the ...


6

I found Senatåg which, as the name implies, lists late trains in Sweden. The user interface should be fairly self-descriptive. You can specify destinations, time period (what you are actually looking for) and minimum late time. Not sure if you can export the data to perform statistical analysis (if that's what your thing), but there seems to be an API in ...


6

I asked National Rail Enquiries about this, the part of ATOC (Association of Train Operating Companies) who provide timetable queries, and call themselves "definitive source of information for all passenger rail services on the National Rail network in England, Wales and Scotland". Their website also hots the National Rail Conditions of Carriage which Andrew ...


6

I cannot find a definitive answer, but the National Rail Conditions of Carriage are supposed to cover this. They say: Where delays, cancellations or poor service arise for reasons within the control of a Train Company or Rail Service Company, you are entitled to compensation in accordance with the arrangements set out in that Train Company’s ...


6

United Airlines do not fly LAX-AMS directly, so I'm presuming that you were due to fly via somewhere like Chicago, Cleveland or Washington DC which were experencing some of the worst and coldest weather conditions those areas have ever experienced due to a "Polar Vortex". Presuming that's the case, the claim of "weather" as the cause of the ...


5

I'm curious myself and did a Google search. I could only find some new news from PBS. They covered the new Passenger Bill of Rights (effective August 2011): Excerpt: Notification of Flight Changes: Airlines are now required to inform passengers of delays and bumps either at the gate, via cell phone, or online for domestic flights. This gives passengers ...


5

I have never heard of CountryLink offering compensation for delayed trains/buses, and I have certainly never received any compensation for such delays (including one delay of around 6 hours, although that was probably 15 years ago!) The CountryLink XPT fleet is aging, with some trains being over 30 years old despite only having an expected operating life of ...


5

In general, the only way that you will be guaranteed to have the airline re-accommodate you on a later flight in the event of a delay is to book the flights on the same ticket - which basically means that you need to buy all of the flights together, from the same source. There is no means to "combine" them after booking, even if they are booked on the same ...


5

Given your update of the question to the correct date of December 24th, 2014... Your flight departed around 2 hours and 22 minutes late. It has a normal scheduled flight time of just under 4 hours. According to the regulations set by the Indian Office of the Director General Of Civil Aviation (available here) the airline is required to provide "Meals and ...


5

All of this is spelled out in the legal notices of the carrier. See http://www.turkishairlines.com/en-no/travel-information/legal-notice and specifically http://www.turkishairlines.com/en-no/travel-information/legal-notice/general-conditions-of-carriage-passenger-and-baggage/schedules-cancellation-of-flight Typically the carrier will get you there one way ...


4

As I understand it, your domestic leg is only covered if: It's part of a through international ticket It's a special ticket issued with CIV protections For the former, DB will happily sell you a through ticket from (for example) Brussels to Berlin. This involves a change of trains at Koln, but as it's a through ticket you're covered by CIV protections ...


4

If you are flying an EU-based carrier, the EU laws apply (even in the US). Regarding domestic flights, I am not sure. I am not a lawyer, but I guess that since many US airlines code-share with EU partners that buying your ticket from an EU company might give you more compensation rights, even in the US. Since you are not stating the direction of your ...


4

So I contacted Via Rail's social media account, and they had this to say: Hi Mark: No comprehensive report, but requests accepted/considered at Customer_Relations@viarail.ca or media@viarail.ca. ^MA So it seems like you're out of luck in terms of published reports, but you can possibly get a per-route one if you contact their customer relations email ...


4

This will at least give you the on-time percentage: on-time percentage. However, I don't know of anything that will give you exact numbers, but in my experience it usually ends up being 90-120 minutes if it's delayed, but it can vary widely.


4

Found a case of someone else who successfully did this: They had a signal failure / fire and after a bunch of delays, missed their train at King's Cross. Long story short, they applied at the TFL station for a 'delays on the underground compensation form', in which the supervisor puts your surname and details of the delay, and they sent this off, and ...


3

It's up to you, not the airline, to have a valid visa for any countries you may be visiting. You've not clarified which countries the missing visa is for, but a responsibility the airline DOES have is to ensure you have completed the required visa acquisition for any countries that they fly you to. As a result, if your missing visa is one of these, ...


3

Yes it makes absolute sense to do so, if your carrier is know to be a troublesome one. It is always worthwhile to have travel insurance, you know not what may happen. These are the clippings for the required sections I have on my travel insurance(UK one). You probably can assume it to be same across all providers, but you should check anyway for the amounts ...


3

In the United States, this information is reported to the Department of Transportation for Carriers that have 1 percent of total domestic scheduled-service passenger revenue report on-time data and the causes of delay. In 2014, there are 14 carriers reporting these numbers. The data are available at: ...


3

According to FlightAware (free account required to view) AI951 on December 25, 2014 left Rajiv Gandhi International Airport in Hyderabad roughly on-time, and arrived in Dubai at 22:53 GST, approximately 38 minutes beyond it's scheduled arrival time of 22:15 GST. Compensation is certainly not due for a 38 minute late arrival, regardless of what airline you ...



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