Hot answers tagged

39

If you thought the cancellation fee was too high, why did you agree to it? The hotel may well be entitled to take action to recover the debt you owe it; that would depend on the detail of the local law and the conditions of the contract you have. If you are interested in that, please do go over to law.stackexchange.com for a fuller discussion. Whether the ...


35

Just to address specifically where to find out the cancellation fee for Bookings.com When selecting the specific room, Bookings.com has an entire column dedicated to conditions. Sometimes there is free cancellation offered up to a specific date (usual some X days before the booking starts) Sometimes the hotel will offer some rooms with free ...


34

Even if the fare rule doesn't allow refunds in principle, the airline may decide to give you one anyway, especially if you cancel long in advance so they have ample time to sell the seat to someone else. Although it's only one data point, it happened to me with Lufthansa a couple years ago, but since it's the only time I have had to cancel a ticket, I can't ...


33

You can advertise for someone with the same name as your companion to come on the trip with you, like this person did: A Toronto man looking for a travel partner with the same name as his ex-girlfriend has finally found his match. After making headlines a month ago by offering a free plane ticket around the world to someone named “Elizabeth Gallagher,” ...


27

I had a pair of non-refundable tickets I thought I was going to lose money on because my trip got cancelled; however, as a few people have mentioned...CALL THE AIRLINE! Technically, they did not refund the money for my tickets, but they gave me a credit to use within one year. While that might not seem like a good deal, it really was. My plans changed ...


26

Yes. In my experience while you can't get a refund, you can get a credit. If the airline won't give you a credit, you can give yourself one like this: determine the change fee for your flight. In this example I'll use $150. remind yourself of the price you paid for your flight. I'll use $1000. find a flight a long way in the future that costs just under ...


26

Yes. It is usually required that you fly all legs of a single ticket. Even if you skip the last leg, the airline might penalise you later. At the very least, you should contact the airline before the flight and tell them that for unforeseen reasons you need to skip one leg; in this case, they might not cancel the remainder. Of course, in every particular ...


23

There's a simple third option -- don't change your booking. You've booked it for a month, so it's yours for a month, it's not the host's problem if you leave before the full month is up.


20

As far as the seat is concerned - the airline will take care of that problem for you - in that the seat won't be empty for long. It will probably be assigned to some standby passenger, especially if you are flying a busy route. In most cases, airlines (for a fee that varies) will allow you to change the name on the ticket if it has not been used. You can ...


18

The only question is: Was the fee listed in the booking.com reservation? This is always included in the booking confirmation you receive by mail. Please check it there. If the fee is there, then you are obliged to pay it. You can of course refuse, but I don't think that this is a good idea. It's clearly non-ethical and it can lead into troubles. If the fee ...


15

Oh yes, you have a right to compensation. EU law EC 261/2004 requires not only either the full ticket price or another fly to the same destination, but costs for lodging and a compensation of 200 - 600 € depending on the length of the flight (200 for < 1500 km, 400 for < 3000 km else 600). The first thing you need to know: As from now you need to get ...


14

What the regulation says is that your friend is entitled to “re-routing, under comparable transport conditions, to their final destination at the earliest opportunity”. Europa.eu and the Commission's Passenger Rights website include similar language (“transport to your final destination using comparable alternative means” and “re-routing to your final ...


13

In my experience booking European hotels, it is often possible to select between different rates for the same room, with higher rates corresponding to more relaxed cancellation policies. This seems fair, since it lets you choose who bears the risk in the event of a change of travel plans. If you're certain you're going to be there, you can pay less; if ...


12

What matters here is your last statement - the fact you're booking it as a single ticket. When you book a single ticket - regardless of how many airlines you are flying - your ticket is issued by a single airline. In this case that would probably be LAN Chile (as they are the first airline you fly), although it's also possible that it would be Air Canada ...


12

You might also see a benefit in getting the refund of the airport taxes that are included in your ticket fare and are only due by the issuing airline if you actually go into the plane.


12

The most current information is directly from DSB, Liste med trafikændringer, in particular the international page. Today, Friday 11 September 2015, you can cross the border. DSB notes in a confusing paragraph: International trains via Rødby F - Friday The EuroCity trains are only in service between Copenhagen Central Station and Rødby F. Between ...


12

Have you contacted the airline yet? Depending on the circumstances of your travel companion's inability to go, they maybe able to cancel and leave you a credit that you can apply towards a future ticket, offer a partial refund of taxes or perhaps more, allow you to reschedule. In terms of using it to make your trip more comfortable, if you are flying ...


11

Flight schedules get changed all the time, some flights get cancelled, others get added. There is no law against it and no compensation available simply because they cancelled a flight. As your flight is in the future, they have to give you a couple of choices: One you can cancel your booking and get your payment refunded; Two you can choose an alternate ...


9

The specific terms under which an airline will rebook you, refund you, or otherwise are laid out in its Contract of Carriage (or Conditions of Carriage), which in turn may be constrained by regulations in the country where the airline is based or where the flight is operated, as well as various international treaties. In the event of bad weather, most ...


9

No, this will not work. Buying a return ticket and only using the first leg of it will certainly work - just make sure that you don't skip any of the legs before the one(s) you intend to use to avoid the ticket being canceled. However what will not work is trying to book a refundable fare class for the return, and then obtaining a refund for that leg. The ...


9

Obviously the main criterion is the price for the flight, some agents can sell the ticket much cheaper than the airline. Having said that, many airlines (European at least) make sure their web site prices are comparable to the travel agencies. When the ticket prices are the same, I usually buy from the airline directly, because (apart from some special ...


9

You can find a document that describes the requirements for transiting the UK on the website of the UK Home Office. In general, Indian citizens DO require a visa to transit the UK, however there are a number of exceptions. The two that are potentially relevant to you are : (b) a valid visa for entry to Australia, Canada, New Zealand or the United ...


9

This is normal. Most airlines, if you tell them about your change in itinerary, will tell you that they won't cancel your remaining flights and it's all taken care of. However, I have always had the remainder of my flights cancelled no matter what they say, so keep that in mind.


9

In theory if an airline (or anyone else) is unable to supply the services you paid for they should offer you the option of cancelling the entire trip for a full refund. As pnuts points out, this is written into your conditions of carriage. However pretty frequently airlines try to get you to keep some of trip and give you only a partial refund in order to ...


9

I don't quite understand why you're "shocked" at the cancellation fee or why you find it "outrageous"? When you reserve a hotel, you make a promise to show up, and the hotel promises to give you a rate that's cheaper than usual. If you cancel, the hotel gets no money from you and is left scrambling to fill that room, which is why cancellation fees are used ...


9

Since you're not using an agency, you'll need a credit card with a big enough limit. In order to get the confirmation in order, they will need to get the charge approved and posted to your account. When you cancel, you'll get a credit from them. Time it so that the debit and credit fall within the same billing cycle to avoid having to make a payment or ...


8

Yes. It is called a "trip/travel cancellation insurance". Just like every other insurance, you get it before something happens, pay for your trip, get the insurance and then reclaim the money in case something prevents you from traveling. Of course, you will have to make sure that the policy covers the eventual reasons for the cancellation that you want to ...


8

The cancellation fee would have to be in their terms and conditions, otherwise they're pulling a number from thin air. Demand to see a written document which you previously signed (on check-in usually) which would indicate these terms. They can't make up terms as you go. If you agreed to something in the terms, however, then yes, that's the agreement you ...


8

For starters, I just had a look and found an SAS flight (ARN - TXL) using Kayak/Expedia for USD 118.29 - the second bag costs 45 Euros extra. Sounds like a fair price to me. Then, your situation is a bit difficult as nobody knows if the border will be open on Tuesday or not. Hence, DB may not offer free-of-charge cancellation ahead of time. If you bought a ...


8

Depending on the airline and the fare class, you may be able to get part of the value back by agreeing to a cancellation fee, with the remainder of the price paid given as a voucher you can use for future travel.



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