New answers tagged american-airlines
I contacted them and I got this response: When booking, select "place booking on hold" (screenshot:) Then, call them and give the paper voucher code and the booking number that you will see in the next page. They will adjust the price for you to pay. After that, mail the voucher to their address, (like e-mail was never invented... VERY ironic compensation ...
If it has a 19-digit card number and a 4-digit pin number on it, it may be an "eVoucher". You can check it at https://evouchers.aa.com. If so, you can buy your ticket online at http://aa.com. One of the payment options is "Gift card / eVoucher". If not, call AA and ask for guidance.
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