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4

I've never even thought about asking for compensation, but this article about things you should complain to the airline about says that compensation may be due. A $100 voucher is mentioned, which doesn't sound too bad to me! I'm sure it depends on the situation (and airline!), but it definitely sounds possible.


7

At best you can ask for a refund but no compensation. Let's look at the Qantas Conditions of Carriage We will use our reasonable endeavours to operate in accordance with our published schedules. However, we do not guarantee the flight times and they do not form part of your contract of carriage with us. If, due to circumstances within our control, ...


3

€1000-2000 is not a “normal” fare for a short-haul flight within Europe, even with a legacy full-service airlines. Most of them will have cheap fares that are slightly above the price of low-cost airlines (if you book a non-flexible return ticket in advance). Even full fares for a flexible ticket booked at the last minute or business class tickets should be ...


13

You actually want to be somewhere on time. I had an Air France flight from Budapest to Paris which didn't fly and I told the desk I needed to be in Paris next morning 10am and that's it. They put me on a Lufthansa flight via Munich and I was there on time. Do you think a low cost would this? At best you can rebook for free at worst you get the money the EU ...


9

In addition to jpatokal's excellent answer, budget airlines sell you a pair of one-way tickets, whereas full-service carriers sell you a return ticket. This means that the budget airline has considerably lower responsibilities to you if things go wrong. When you have a return ticket, the airline has obligations to you from the moment you check in for the ...


4

It's been a few years since I experienced this, but on the two occasions I volunteered to give up my seat on a plane, I was offered :- London to Frankfurt - vouchers of about 50% of my fare for the same airline, plus a guaranteed seat on a flight 4 hours later. London to Chicago - cash of about 75% of my fare, plus a guaranteed upgraded seat (premium ...


1

With British Airways I had to prove onward travel from Israel (USA Passport), which I did by purchasing on the spot a return one-way refundable ticket that I had refunded on arrival in Israel. British hit upon the profitable idea of selling it to me in GB Pounds and refunding the same quantity but in US Dollars; it took a few weeks but the credit card ...


8

To answer the title question directly, a pilot can refuse to take off for pretty much any reason. Similarly, an airline can cancel a flight for pretty much any reason. So, the short answer is: Yes, they can. Longer answer: In the specific situation described here, it sounds like the aircraft originally scheduled to operate the flight became unavailable with ...


34

Lots of reasons! Most of which boil down to prioritizing time and convenience over cost. You need to fly to a city with no direct service. Most LCCs only sell "point to point" and will not cover missed connections, while full-service carriers do. You have an unpredictable schedule and need the ability to change your flights easily. LCCs tend to fly less ...


2

Most of the time I have encountered this, the airline was offering travel vouchers, plus accommodations if they can't get you out the same day. I can say in the specific case you referenced, US Air was offering $400 in travel vouchers. Because we had young children, I did not inquire about it to find out what else we could get, although if we were ...


3

I was recently overbooked on an intra-European flight with Air France and the compensation I received was a guaranteed seat on the later flight and a redeemable voucher for a future airplane ticket booked via Air France. Having had it happen with British Airways a couple months back I would say this is common practice for domestic/European flights.


5

In the US, I've experienced all the following cases: Upon check-in, an automated offer to change the flight. The offer might include $$ towards future travel and/or bonus miles. At the gate, offers of $$ certificates towards future travel. The amounts will increase sometimes as departure time nears. On the plane, a request for volunteers with the $$ ...


26

If it is overbooked, it can't take off. Each passenger must have a seat, it is not a bus. In that particular case where the airline needs to move some crew from one airport to another (Deadheading Crew), they only do that in cases where the crew will be essential for a flight at the destination airport to take off, so for the greater good, they might ...



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