3
votes
2answers
31 views

What's the typical response time for a SNCF Réclamation en Ligne claim?

Earlier this week I got caught out by the SNCF strikes when my train was cancelled, and ended up with an unexpected night in Paris. I've had a chat with my (expensive but fairly generous) travel ...
6
votes
2answers
258 views

French Strikes: Using idTGV ticket for standard (SNCF) TGV

The French railways are on a strike. I know I can take another train if I fit in. However, can I use an idTGV ticket Paris - Toulon on a SNCF-TGV train? If not, do I have any other possibility since ...
3
votes
1answer
42 views

Can I earn SNCF Voyager points, for a booking made without the membership number?

Having now worked out what the SNCF Voyageur program is, I've gone ahead and joined it, as I've a number of TGV journeys coming up in the coming months. The slight wrinkle is that most of these TGV ...
4
votes
2answers
146 views

How does one find out whether a particular Intercités train on a particular route requires reservation?

How does one find out whether a particular Intercit├ęs train on a particular route requires a reservation?
4
votes
2answers
172 views

Are tickets without reservations interchangeable for Intercités and TER trains?

Suppose a particular route is served by TER trains, as well as Intercit├ęs trains which don't require reservation. Is it possible to buy a ticket for that route, valid for a few hours, or a day, or ...
3
votes
1answer
51 views

When buying a ticket without a reservation on an Intercités train, is there any advantage to buying it in advance, instead of just before departure?

In particular: Is it possible that buying the same ticket earlier will result in a lower price? Is there a limit on the number of tickets sold (in which case tickets may not be available just before ...
4
votes
2answers
169 views

Can I get a partial refund from SNCF?

I purchased a train ticket from Cherbourg to Reims from TGV Europe. This was two trains, a TER service from Cherbourg to Paris, and a double-decker TGV from Paris to Reims. The TGV part was a "prem", ...
7
votes
1answer
377 views

I need some explanation about payment modalities on sncf-voyages.com website

I need some explanation about payment modalities on the sncf-voyages.com website. These are the options: Since I don't live in France, I can't use option 2. It is not clear the difference between ...
2
votes
1answer
73 views

Using Eurorail to buy a flexible ticket in France?

I am currently travelling around France and having a good time. I have a Eurail pass for eight journeys in France. I have used one of those journey from Paris to Rennes. I was wondering is it ...