Claims one can make towards the organizer of a trip, the operator of a vessel or a regulatory agency.

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21
votes
4answers
2k views

What rights do passengers have when flights in the USA are delayed?

What rights do passengers on delayed flights in the USA have? In some countries, depending on the length and type of delay, passengers can receive a free phone call, meal ticket, lodging, booking on ...
15
votes
3answers
1k views

Under what situations can a passenger be restrained by flight crew?

I came across a news story recently where a passenger was restrained using tape for unruly behaviour on an Icelandair flight. Under what situations is a flight crew allowed to take such action, and ...
14
votes
1answer
200 views

Which organizations are/have been effective at lobbying against invasive airport security?

I've been selected for additional screening the last 5 times I've flown and I'm getting tired of it. Not flying is not an option. I want to donate money and time to a larger group that can represent ...
11
votes
1answer
384 views

Am I entitled to air passengers compensation if my flight was cancelled and I did not get a re-route?

Recently a flight was cancelled and I think I was mistreated. On the day, about 5 of the flights from the airport got cancelled, they claimed it was because of bad weather. I had to wait for two more ...
9
votes
1answer
472 views

What rights do I have if my flight is cancelled?

Last week I tried to fly to Amsterdam. Unfortunately the weather conditions were really bad and my morning flight got cancelled. I waited in a line for 5 hours to get booked on an afternoon flight. ...
8
votes
1answer
373 views

Airline (lowcost) has changed my reservation, what are my options?

An airline in question has 3 flight a day to my destination, one ridiculously early in the morning, one in the afternoon, and one late night. Because the afternoon one was the only one convenient for ...
8
votes
1answer
103 views

What are the relevant passenger rights in case of international train travel in Europe?

What are the relevant passenger rights in case of international train travel in Europe? In my experience, railway carriers are often quite poor at informing travellers of their rights; people believe ...
7
votes
1answer
267 views

Do EU passenger rights also apply on flights which are operated as a code-share with a non-EU based airline?

I am turning part of my answer on question What rights do passengers have when flights in the USA are delayed?, into a new question. The EU made very elaborate passengers rights on EU-based ...
5
votes
2answers
380 views

How to deal with flight attendants behaving unlawfully?

How do travelers deal with flight attendants who conduct themselves unlawfully (racist/homophobic/etc)? I have seen and even overheard flight attendants discuss amongst themselves why they are going ...
1
vote
1answer
92 views

Airline weekly/monthly passes from Gujarat state to Pune, India

I want to know if there exists a monthly/weekly ticket in any of the Airlines operating from Ahmedabad to Pune in India I want to travel to and from every day.
1
vote
1answer
73 views

What is Air China required to do if they cancelled a Chinese domestic flight 40 days in advance?

I bought a ticket with Air China specifically for the flight times. (I am picking up several groups at the airport in the evening on one night) I have recently received an email about a flight ...
1
vote
1answer
65 views

Right to accomodation in case of delayed flight, missing connecting flight [duplicate]

A non-EU-citizen booked on a flight from outside the EU with a connection in Istanbul continuing into Europe experiences a flight delay of several hours due to bad weather on the first flight, and ...