Questions tagged [klm]
KLM Royal Dutch Airlines (Koninklijke Luchtvaart Maatschappij), the flag carrier airline of the Netherlands. Member of SkyTeam.
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Can I skip my train leg booked with a KLM flight?
I have a flight booked form Cairo to Amsterdam Schiphol via KLM and then a Thalys train from Amsterdam Schiphol to Brussels. As Brussels is not my final destination anyway I want to intentionally skip ...
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Assuring luggage isn't lost with short layover
I have a flight with Delta from Philadelphia to Atlanta (19:18 to 21:47), and then a flight with KLM from Atlanta to Amsterdam (22:40 to 12:55).
I spoke with Delta and KLM and they said my luggage ...
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1
answer
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KLM cancelled flight and transferred us to BA, who cancelled and transferred us to Air Berlin flight that was delayed. Where to claim compensation?
We were to fly from Milan (LIN) to Bergen (BGO) via Amsterdam (AMS). The flight were to depart from Milan 17:25, and we would arrive in Bergen 22:50.
The first flight got cancelled (two months before ...
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2
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What is the penalty for staying less than a minimum stay?
I have booked the following flights on KLM:
Buenos Aires - Amsterdam
fri 4 nov 16
Amsterdam - Barcelona
wed 9 nov 16
Barcelona - Paris
wed 16 nov 16
Paris - Buenos Aires
...
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15
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1
answer
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Am I entitled to two compensations?
I had a two leg flight a few days ago. The flight was cancelled due to "operational issues", and I was automatically booked onto a new flight the day after. So, the delay to the final ...
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2
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KLM canceled a flight from China back to Europe that we had already requested a refund for. Are we entitled to compensation or just refund?
Due to the coronavirus KLM canceled all flights from China about a week ago. Naturally we are entitled to a full refund. According to European Union air passenger rights, passengers are also entitled ...
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14
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1
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KLM refused luggage return during 3 day delay
I was due to fly out from Amsterdam to Nice yesterday, but the flight was cancelled by KLM. The soonest available flight they will give me is in 3 days time. I accepted that as I have no real other ...
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2
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Airline flies, even though we aren't allowed to enter Canada
We have a flight from Schiphol to Calgary booked directly with KLM.
At this time, Canada doesn't seem to let anyone enter the country due to the covid pandemic. (Except for a few exceptions)
Still KLM ...
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12
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2
answers
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Which meals are served on long flights and in what order?
I'm flying AMS - LAX (with KLM) next month and return a month later. I was wondering which meals would be served and in what order?
Is there any logic behind it or does it depend on the choice of the ...
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1
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What to do when the KLM site mentions you can not check in online for a KLM flight
I booked a flight on the KLM site several months in advance and got the line: "U kunt niet online inchecken voor deze vlucht."
(You can't check in online for this flight.)
The flight is on a national ...
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12
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1
answer
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Which airplane of the KLM flew from PBM to AMS on January 19th 1991?
For quite some time I log the planes I travel on. I would very much like to log planes I took before I start logging plane registration numbers.
Is there any way to know which Boeing 747-300 I ...
user141
11
votes
3
answers
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How to deal with excess baggage?
I might have some excess bagage on my next flight with KLM. According to KLM's website excess baggage could be checked in online with a 20% discount.
Are there other options? Long, long ago there ...
user141
11
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2
answers
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Choosing seats when checking-in online if all normal economy seats are occupied
Flying some airlines such as KLM you can only choose seats for free while checking-in online on the day before. The economy seats in KLM's case are divided in normal, favourite, extra legroom and ...
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Why does KLM offer this specific combination of flights (GRU -> AMS -> POZ) just on one day when there's a time change?
I wanted to fly KLM from São Paulo - Guarulhos to Poznań with KLM through Amsterdam. They offer this connection only on one day, 29th of October. Both connections run every day though so it does not ...
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2
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Transit in Amsterdam for 10 hours, do I have time to visit the city for sightseeing?
I'm planning to go to Luxembourg via Amsterdam from Jakarta, Indonesia. I will use KLM, arrive in Amsterdam at 6am and depart to Luxembourg at 4.50pm. I have a valid Schengen Visa. my questions are:
...
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Can I pick up my luggage between flights with the same company?
I have a flight from Madrid to Aalborg with a stop in Amsterdam. The connection time betweeen the flight from Amsterdam and Aalborg it´s 1 hour and a half. The thing is that I want to stay in ...
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2
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What's the upside(s) of paying for a fare lock on a fully refundable flight ticket, if any?
E.g., KLM airline offers a fare lock for a fully refundable ticket (fully refundable till flight boarding):
Text:
Need some time to think? No problem: you can lock this fare now and pay later. The ...
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1
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Traveling Amsterdam-Brussels with KLM ticket on Thalys - When / where does my ticket get stamped?
I purchased a ticket to Brussels via Amsterdam on KLM, with the Schiphol to Brussels-Midi portion on the Thalys. The return portion of my itinerary is on Air France several days later. This was done ...
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4
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What is the size limit of the accessory bag on KLM flights?
While trying to figure out the baggage regulations for my next flight (KL 897 Amsterdam -> Beijing and the KL 898 back), I looked for what I'm allowed to transport (standard Economy).
What I could ...
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8
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1
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Can I take an earlier Thalys train from Schiphol when travelling on a KLM flight-train ticket?
Situation: I have booked a ticket with KLM that combines a flight to Schiphol with a Thalys train to Brussels. The transfer time at Schiphol is 1 hour and 43 minutes and it was not possible to book ...
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votes
2
answers
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Collecting on different Frequent Flyer programmes on same booking (not same flights)
I booked Delta but 2 of 3 flights are operated by Virgin Atlantic, so I cannot get miles on Flying Blue (Air France-KLM's programme) as the flight isn't operated by a SkyTeam airline.
Can I collect ...
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No-show vs cancel the flight when one-way ticket was twice as expensive
I bought a round-trip flight with KLM from Amsterdam to Toronto and already used the first part of the ticket to arrive to the destination. The ticket is not refundable. Now my plans have changed and ...
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7
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1
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KLM with train segment from Schiphol to Brussels - take later Thalys train
I have booked a ticket with KLM from Schiphol to Brussels with Thalys train (the flight it's from TLV to Schiphol and train from Schiphol to Brussels).
The time between the landing until the train ...
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6
votes
2
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Do I need to recheck my baggage when transiting in AMS?
I have a flight with KLM from Istanbul to Warsaw. The flight is with KLM.
Does anybody know where am I going to get my luggage? Is it Netherlands or Warsaw?
user105427
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1
answer
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Which has better in-flight entertainment for a 7-year old and a 4-year old? KLM or Emirates?
Which has better in-flight entertainment for a seven-year-old and a four-year-old?
KLM or Emirates?
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2
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Airport transit in Amsterdam
I am planning to go to Gerrmany and going to book a ticket soon.
I want to fly from Jakarta to Stuttgart with KLM, I'm wondering if I need to take my baggage and re-check it during my transit in ...
user8204
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1
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Port of Entry in United States
I am travelling from India to the United States. My final destination in the United States is Houston. But there are 2 layovers in between. So, the flight is from New Delhi to Amsterdam and then from ...
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Are other companies using social media like KLM's "meet & seat" program?
KLM has a meet & seat program, where you can see if you have a linkedin or facebook connection in common, with the person sitting next to you.
Are other companies utilizing social media in the ...
user141
6
votes
1
answer
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What does BAG at the beginning of KLM Royal Dutch Airlines' Customer and Product Record mean?
As in:
--- BAG --- CUSTOMER AND PRODUCT RECORD 1 LASTNAME/FIRSTNAME ...
Does it mean something like Beginning of Document?
I think that they are using standardized coding for this information; ...
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0
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Can an airline offload you for not having a visa when the destination country offers visa on arrival for your country's passport holders? [duplicate]
My son was travelling using multiple carriers from Dar-Quito via Nairobi, Amsterdam and Panama City. He had through tickets for both onward and return journeys. Ecuador issues visas on arrival for ...
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How to give general feedback to KLM?
My wife and I recently flew with KLM and the experience was disappointing in several ways. I would like to give some feedback but I cannot find how to do so in their website. I am forced to select one ...
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1
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KLM stopover for 75 USD -- how does it work?
My KLM booking says:
Minimum Stay The minimum stay requirement is 4 day(s) or your stay must include a Sunday.
Stopover Stopover is permitted at a fee of 75 USD.
My questions:
Is it 75 USD to ...
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5
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2
answers
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Why can I buy luggage for my outgoing flight but not my return?
In January I am Flying:
Manchester -> Amsterdam -> Quito
KLM no longer include luggage from long haul so I've paid £44 for 23kg luggage.
My return flight is:
Quito -> Bogota -> Paris -> Manchester
...
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5
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1
answer
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Compensation for cancelled flight for multiple passengers
My flight with KLM was cancelled and I rebooked to a flight that makes me eligible for compensation. I was travelling with my family. Does anyone know if I should make individual compensation claims ...
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5
votes
1
answer
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Unable to check-in online KLM (AMS-IAD)
My friend who is an Indian citizen is unable to check in online in the KLM airlines website. She gets an error similar to somthing like this:
Unfortunately, it is not possible to check in because ...
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1
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How to check on dog in Animal Hotel in Amsterdam Schipol?
I'm bringing my pet dog with me to the United States from India. We have a layover at Amsterdam Schipol airport, which we chose because of the pet lounge (Animal Hotel) service there. Is it at all ...
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1
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On a stop in Amsterdam with KLM, if I want to visit the city, must I pay another boarding fee when coming back to airport?
I'm planning a journey during my next vacation in Febuary 2013 from São Paulo to Paris. In one of my researches, I found a good flight option with KLM. The plane stops for 6 hours in Amsterdam (...
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Traveling Amsterdam-Brussels with KLM ticket on Thalys: When / where does my ticket get stamped? [duplicate]
I am re-posting this question, because it was marked as duplicate. However, the other ask-and-answers did not address my key question: Where/when during the Thalys ride does the ticket get stamped? ...
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At Schiphol, is 1 hour 50 minutes enough time to transfer to KLM Cityhopper from EasyJet?
I'm flying into Schiphol at 2:30 pm on Monday April 18th via Easyjet from Prague. Then I'm hoping to fly out on a KLM Cityhopper flight at 4:20pm to Newcastle. That leaves me 1 hour 50 minutes for ...
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How are connection complications on a single KLM+Kenya Airways itinerary handled?
Assume you book a trip from Stockholm-Amsterdam-Nairobi-Dzaoudzi (ARN-AMS-NBO-DZA) in a single booking through Kenya Airways (ARN-AMS being operated by KLM). The connection time in AMS and NBO is 1 ...
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What service recovery packages can be picked up at the self-service transfer kiosks at Amsterdam Schiphol Airport (AMS)?
I read on https://www.cheapflights.co.uk/news/self-service-transfer-kiosks-at-schiphol-airport (mirror), which explains the self-service transfer kiosks at Amsterdam Schiphol Airport (AMS):
There ...
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1
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Long time transit in Schiphol - will I need to collect my bag?
I have aprox 20 hours transit in Amsterdam schiphol. My plan is to visit centraal amsterdam and book one night room in a hotel. I have two main question;
1) Will I be able to collect my boarding for ...
- 1,012
4
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1
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Given 10 Euro compensation for missed flight which was later cancelled
I was going back from Moscow - Amsterdam and had a connecting flight to London.
The Moscow flight departed 1 hour 30 minutes late and arrived 1 hour 41 minutes late. I missed my connecting flight and ...
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4
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Is it possible to exchange and board Thalys in Antwerp on a KLM flight-train ticket that starts in Brussel Midi?
I hope someone can help me.
Situation: I have a KLM flight-train ticket from Brussel Midi to Amsterdam Schiphol (Thalys) to final destination (flight). I have found the information online that I do ...
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Cancelling Connection flight [duplicate]
I'm traveling with KLM from Chicago via Amsterdam to Frankfurt. I decided spontaneously to stay a few days in Amsterdam. Therefore I wanted to cancel my connection flight, but the KLM website says I'...
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4
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1
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KLM flight from Brussels, pick up ticket from Air France/KLM terminal at Brussel-Zuid/Midi station
I have a KLM flight the day after tomorrow, the first leg is a train journey from Brussels to Schiphol. I don't know the Brussel-Zuid/Bruxelles-Midi train station well. I have been trying to find out ...
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55 mins OSL-AMS-UK enough?
I am flying from OSL-AMS-BRS and have 55mins however the gate closes 15 mins before so that’s 40mins I think. When we touch down in AMS I assume we need a bus to get to the gate? More time.
I then ...
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1
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How does luggage work with Multi-leg travel on a single ticket?
I have booked a flight from Lahore Pakistan to Toronto via Dammam and Amsterdam. Lahore to Dammam is operated by PIA, while the rest is with KLM. A ticket for the complete journey has been issued by ...
3
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3
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On what tickets or flights are Flying Blue XP earned?
I am not sure if this applies generally to other loyalty programmes, or if this question should be about Flying Blue specifically.
Flying Blue XP ("Experience points") are earned on flights with KLM, ...
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1
answer
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Do "last-minute" upgrades qualify for airline reward points?
Sometimes when checking in for a flight online, I see that the operator offers an upgrade (for a better seat or class) for a lot less than the normal fare would be.
In such cases, does the upgrade ...
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