4
votes
2answers
34 views

On an Air France “train”, can you credit the trip to Flying Blue or SNCF Voyageur?

For an upcoming trip, it's looking like the cheapest and simplest way to travel will be a train from Lille to Paris CDG, then a flight onwards from there. Playing round with various options, it looks ...
3
votes
2answers
31 views

What's the typical response time for a SNCF Réclamation en Ligne claim?

Earlier this week I got caught out by the SNCF strikes when my train was cancelled, and ended up with an unexpected night in Paris. I've had a chat with my (expensive but fairly generous) travel ...
3
votes
1answer
110 views

Delay due to strikes - can you claim on the SNCF Garantie Ponctualité?

Thanks to the question on checking SNCF trains during a strike, I was able to discover that one of my trains today was cancelled. Sadly though, the only alternative involved a very hefty delay and an ...
7
votes
2answers
1k views

During a French TGV strike, must I go to the station to get a full refund for my ticket?

I booked a TGV a while ago with a discount card, the conditions of the ticket are that I can get refunded entirely before the departure of the train, and a fee is withheld if I cancel my ticket the ...
5
votes
1answer
2k views

During a SNCF strike, how can I check what trains will run without going to the station?

It seems there's currently a national SNCF strike on at the moment, and I'm trying to work out if it'll affect my journey later. The people I booked my TGV tickets with advised me to check ...
3
votes
1answer
42 views

Can I earn SNCF Voyager points, for a booking made without the membership number?

Having now worked out what the SNCF Voyageur program is, I've gone ahead and joined it, as I've a number of TGV journeys coming up in the coming months. The slight wrinkle is that most of these TGV ...
6
votes
1answer
83 views

How does the SNCF Voyageur program work?

I'm planning some TGV trips soon, but despite being a member of two different Railteam frequent traveller programs already, from this question it doesn't look like I'd be able to credit the journeys ...
2
votes
1answer
145 views

Can I get off a Eurostar train at an earlier stop? [duplicate]

For an upcoming Eurostar journey I'm considering taking, I've noticed a very odd pricing situation. For some reason, the cost of a ticket on the 19:34 Lille & Brussels service is cheaper if I book ...
4
votes
2answers
420 views

TGV Lyria seat plan: how to interpret it?

I'm taking a look at the seat plan for the Zurich-Paris TGV Lyria. The diagrams only show cars from 1 to 8, but the text says that cars are numbered 1-8 and 11-18. Is car 11 the same thing as car 1, ...
4
votes
2answers
169 views

Can I get a partial refund from SNCF?

I purchased a train ticket from Cherbourg to Reims from TGV Europe. This was two trains, a TER service from Cherbourg to Paris, and a double-decker TGV from Paris to Reims. The TGV part was a "prem", ...
5
votes
2answers
403 views

Getting on Eurostar at the wrong station

I have bought return tickets from London to Lille Europe on Eurostar. The trains on my outward and inbound journeys both stop at Calais Frethun. Will Eurostar let me get on in Calais on the inbound? ...
12
votes
2answers
639 views

Can you use your mobile phone in the Channel Tunnel?

The Channel Tunnel (Le tunnel sous la Manche) is a ~50km tunnel (well, a set of 3 tunnels) running between England and France, used by both high-speed Eurostar trains and slower car trains / freight ...
3
votes
1answer
481 views

What are the facilities like at Lille Europe station after Eurostar checkin?

Before boarding the Eurostar, you have to go through security (xray of bags and metal detector for people), and juxtaposed boarder controls (show your passport to immigration officers from the country ...
6
votes
2answers
5k views

Left Luggage facilities at Paris Gare du Nord?

I know that most big railway stations in Europe are civilised, and have left luggage facilities. Before I plan part of my day in Paris around it being available though, I thought it was worth ...
6
votes
3answers
797 views

Collecting French (SNCF) “Ticket On Departure” tickets from outside of France?

For an upcoming trip, I've booked some TGV tickets through Rail Europe. They wanted a surprising amount of money for postage, so I opted instead for the free option of "Ticket On Departure", that is, ...
12
votes
5answers
5k views

Paris Gare du Nord to Gare Montparnasse, by public transport but without lots of walking?

In a couple of weeks time, I'm off to the Loire by Eurostar + TGV, which means a cross Paris change. The Eurostar uses Gare du Nord, while the TGVs down to the Loire are at Gare Montparnasse. One ...
20
votes
2answers
3k views

Buying Paris metro tickets from Eurostar before/during the journey?

Whenever a Eurostar gets into Brussels, and especially when one gets into Paris, there is always a mad scramble for the metro ticket machines, and if you weren't in the first coach then a very long ...
12
votes
2answers
3k views

What is the difference between Eurostar first class and French TGV first class?

I've checked the costs of first class travel by high speed train in France and to UK. According to pictures, first class seats in the Eurostar and TGV look similar in terms of legroom and width, while ...