Questions regarding dealing with carrier companies not keeping up with the schedule.

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22
votes
4answers
2k views

What rights do passengers have when flights in the USA are delayed?

What rights do passengers on delayed flights in the USA have? In some countries, depending on the length and type of delay, passengers can receive a free phone call, meal ticket, lodging, booking on ...
10
votes
1answer
200 views

Legal status in the US if flights are delayed by a day?

If I am on a work permit (H1B) in the USA (means, I need to leave the country on the day my employment terminates, otherwise I go out of status) and scheduled to leave the country on the last day of ...
10
votes
1answer
85 views

Information about causes of flight delay

Having experienced a few flight delays on my own, I'd like to know if there is some source of precise information about the delay (including up-to-date estimations of the delay and causes). So far, it ...
9
votes
2answers
372 views

Germanwings: Bumped off flight and rebooked for flight on next day. How to make claim?

I just got bumped from a flight between Manchester and Stuttgart because an 'attendant was taken ill' and only 94 passengers were allowed to board for security reasons. About 30 passengers were given ...
8
votes
3answers
422 views

For a UK rail delay, which train company do you claim compensation from?

For those who don't know, the UK rail network was largely privatised in the 1990s. Whether or not rail privatisation is a good thing is still very much up for debate, but even most pro-privatisation ...
8
votes
1answer
2k views

What happens if I miss my Eurostar because of a delay in a domestic train to get to it?

Let's say I have a non-refundable, non-changeable Eurostar ticket (i.e. the cheapest kind!). I plan a trip by train to get me from my starting point to the Eurostar terminal (eg Oxford -> London ...
7
votes
2answers
134 views

Where can I find archived traffic information for Swedish trains?

At the Swedish Trafikverket website, I can find current times for trains by train numbers. Like this, I can tell whether a train is running late. However, they only show today, perhaps yesterday and ...
7
votes
1answer
205 views

When do CIV conditions for delayed travelers apply?

CIV (International Convention for the transportation of Passengers, established by OTIF) rules apply in most European countries and a few nearby countries. In particular, under CIV rules, if the train ...
5
votes
1answer
2k views

During a SNCF strike, how can I check what trains will run without going to the station?

It seems there's currently a national SNCF strike on at the moment, and I'm trying to work out if it'll affect my journey later. The people I booked my TGV tickets with advised me to check ...
4
votes
1answer
66 views

Do CountryLink offer compensation for long delays?

In Europe, most train operators offer some sort of compensation refund in the event of large delays. The amount offered and the minimum delay vary between country and operator, but generally a delay ...
3
votes
1answer
73 views

Eligible to get compensation on rebooked EU flight itinerary?

Last week I was to fly from LAX to AMS on United. Due to weather, the itinerary was cancelled 5 hours in advance and United rebooked me on an itinerary departing 3 days later. I believe that via EU ...
3
votes
1answer
70 views

Coast Starlight delays

I'll be taking the Coast Starlight tomorrow from Los Angeles to San Jose. The train is supposed to arrive at 8:11pm at San Jose, but I have heard that the train is frequently (very?) late. Is there ...
2
votes
2answers
403 views

Guarantee connecting flights in custom itinerary?

If I buy tickets from different airlines, can I somehow join them so that - in case of delay - connecting flights are guaranteed? What if airlines are code sharing partners?
1
vote
2answers
31 views

Departure time of given flight at given date [duplicate]

I have been looking on the internet for a solution to my problem. I had a flight delay of over 6 hours at Paris CDG, and for my complaint form I need to know the exact departure time of my flight, but ...
1
vote
0answers
59 views

Waiting for visa to be express mailed one day before international flight

I have an international flight leaving early Tuesday morning. The visa agency has had my passport and application for more than 3 weeks, but due to problems with the photograph and embassy closures ...
1
vote
1answer
99 views

Right to accomodation in case of delayed flight, missing connecting flight [duplicate]

A non-EU-citizen booked on a flight from outside the EU with a connection in Istanbul continuing into Europe experiences a flight delay of several hours due to bad weather on the first flight, and ...