Questions regarding dealing with carrier companies not keeping up with the schedule.
7
votes
2answers
107 views
Germanwings: Bumped off flight and rebooked for flight on next day. How to make claim?
I just got bumped from a flight between Manchester and Stuttgart because an 'attendant was taken ill' and only 94 passengers were allowed to board for security reasons. About 30 passengers were given ...
20
votes
4answers
1k views
What rights do passengers have when flights in the USA are delayed?
What rights do passengers on delayed flights in the USA have? In some countries, depending on the length and type of delay, passengers can receive a free phone call, meal ticket, lodging, booking on ...
9
votes
1answer
380 views
What happens if I miss my Eurostar because of a delay in a domestic train to get to it?
Let's say I have a non-refundable, non-changeable Eurostar ticket (i.e. the cheapest kind!). I plan a trip by train to get me from my starting point to the Eurostar terminal (eg Oxford -> London ...
8
votes
3answers
177 views
For a UK rail delay, which train company do you claim compensation from?
For those who don't know, the UK rail network was largely privatised in the 1990s. Whether or not rail privatisation is a good thing is still very much up for debate, but even most pro-privatisation ...
8
votes
2answers
79 views
Where can I find archived traffic information for Swedish trains?
At the Swedish Trafikverket website, I can find current times for trains by train numbers.
Like this, I can tell whether a train is running late. However, they only show today, perhaps yesterday and ...
4
votes
1answer
43 views
Do CountryLink offer compensation for long delays?
In Europe, most train operators offer some sort of compensation refund in the event of large delays. The amount offered and the minimum delay vary between country and operator, but generally a delay ...
7
votes
1answer
132 views
When do CIV conditions for delayed travelers apply?
CIV (International Convention for the transportation of Passengers, established by OTIF) rules apply in most European countries and a few nearby countries. In particular, under CIV rules, if the train ...
