Questions regarding dealing with carrier companies not keeping up with the schedule.

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11
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0answers
213 views
+50

UK Rail Replacement Bus delay - can you still claim Delay Repay?

In the UK, for most delays, if your train is late enough you're entitled to some compensation. The exact rules vary by Train Operating Company (TOC), just to keep things fun... But most now use the ...
3
votes
1answer
235 views

Compensation for denied boarding due to baggage delay

Recently, my son and I traveled from Bangkok to the US, and when boarding our connecting flight in Hong Kong we were involuntarily denied boarding because the airline could not locate my son's ...
20
votes
3answers
3k views

Late boarding and passport control failures caused a missed flight in Turkey on a non-EU airline - what compensation can I claim?

I've just had a two part flight, Antalya-Istanbul-London Gatwick via Pegasus airlines. I arrived at the airport early and checked in with plenty of time to spare. The boarding for the first part of ...
5
votes
1answer
81 views

How do I get compensation for a delayed flight?

I am in dispute with Easyjet about a delayed flight, but we have reached an impasse. My flight was delayed taking off from Gatwick. According to the website flightaware.com it landed at its ...
2
votes
2answers
133 views

Are websites promising to get refunds for delayed flights reliable?

Recently a flight I took had a very long delay (over three hours) and I think I could be entitled to a refund. I found websites such as Green Claim and their UK version Flight Delayed and I am ...
20
votes
1answer
2k views

Scheduled Ryanair flights from Zaventem moved to Charleroi?

I have planned a trip to Berlin with a friend. We are leaving from different airports, he has planned leaving from Brussels (Zaventem airport) with Ryanair on 25th march. Due to the recent ...
1
vote
1answer
33 views

Is airspace more crowded on days following cancellations or a large number of delays [closed]

I am looking at some data form the BTS and trying to understand some spikes in month to month Volume delays. From my understanding a Volume delay is due to the volume of airplanes, causing the ATC to ...
6
votes
2answers
110 views

Is it possible to get an airline to compensate lost incidental costs?

We originally booked a flight with an overnight stop. We also booked a hotel in advance which was refundable until the day before our flight. The morning of the flight everything was marked on time ...
0
votes
0answers
53 views

Flight delay details [duplicate]

Manchester to Marco Polo Venice in June 2013. The return flight was several hours late but I no longer have booking details. How can I check on the arrival delay for my flight. The date was June 13th ...
1
vote
1answer
55 views

Delayed Monarch flight [duplicate]

What time did Monarch flight ZB7014 from Gatwick land in Rhodes on 2nd September 2015. It was due at 12 noon and we calculated our arrival as 3hrs 15 minutes late. Monarch airlines say it was only 2 ...
6
votes
2answers
5k views

Does Air India provide any compensation for delayed flights?

A flight I was flying on 24th December was delayed in 3 steps, initially 1 hour, then an additional 55 min followed by an additional 15 min. The last delay occurred 5 minutes before the departure ...
3
votes
2answers
238 views

If flight is delayed, what is the minimum time you must be at the gate if already check-in?

If know that my flight will be delayed by several hours, what is the minimum time I must be at the airport and at the gate (per regulations) if I have already checked-in? For instance, I want to ...
12
votes
2answers
260 views

What is a “backup” flight?

I was flying SFO-LAX-MEL. I had a 55 minute connection in LAX but the flight into LAX was ultimately delayed by 60 minutes. I spoke to a gate agent at SFO and she gave me a "backup" flight on Qantas. ...
5
votes
2answers
131 views

Do airlines bear responsibility if the shuttle bus is delayed?

Some airlines operate shuttle coach services between airport and other cities, like Emirates, Etihad, KLM and Alitalia. If the connecting flight is missed because of shuttle coach delay, does the ...
5
votes
1answer
98 views

Will I get refund if train was cancelled

I booked 4 Tatkal tickets from Visakhapatnam to Secunderabad and cancelled after 5 min. 1 hour later train was cancelled due to technical problems. Will I get refund or not?
0
votes
1answer
111 views

Am I able to gain compensation from Air India after a day's worth of delays? (UK Citizen)

I was travelling from Kolkata to Delhi and the flight was delayed by an hour or so. I then arrived at Delhi airport and upon arrival I was told that my connecting flight to Birmingham, UK had already ...
0
votes
0answers
28 views

What can I do if visa is issued after the intended date of travel? [duplicate]

Can I go directly to my main destination without going to member state of first entry in Schengen area? What can I do if visa is issued after the intended date of travel? How can I change my first ...
8
votes
1answer
211 views

Delayed Eurostar arrival in London, what to do?

My Eurostar is scheduled to arrive 30 minutes late in London, and I have an advance ticket for another train to catch, but I'm almost sure I'm going to miss it. What should I do in this case?
13
votes
6answers
3k views

What are the drawbacks of taking TWO (unconnected) indirect flights?

I will shortly explain my situation. Assume that I am from a country that has very few countries without visa (Developing country) and I want to travel from Paris (France) to Adelaide (Australia). ...
2
votes
2answers
109 views

I am trying to find flight numbers and a booking reference

I am struggling to find flight numbers and a booking reference from Murcia Spain to Birmingham International from June 2011. We were delayed over 5 hours in Murcia. I have bank payment reference to ...
2
votes
0answers
63 views

How can I know English flight times from Manchester airport? [duplicate]

I claimed for a flight which was delayed for over three hours but the airline are saying that the delay was only 2 hours and 31 minutes. The flight was Jet2 LS863 from Manchester to Murcia in Spain ...
7
votes
2answers
105 views

Is there a way to look up live delay information for Eurostars?

I'm currently on a Eurostar that's stationary somewhere in Kent... No announcements, no staff to be seen, but excellent 4G signal strength! And I'd quite like to know how late we're likely to be, some ...
0
votes
0answers
33 views

Air India delayed by 5 hours [duplicate]

Can you please let me know whether I can claim anything as my flight got delayed by 5 hours in New Delhi by Air India. My transit supposed to be 5 hours and top of this they announced that my flight ...
4
votes
1answer
540 views

How can I check the current situation in Budapest train station?

As most of you know right now Budapest train station is crowded with a lot of refugees coming from Syria and there have been some incidents related to the refugees trying to get out of Budapest. I'm ...
11
votes
2answers
365 views

During long on-train delays, what (if anything) should EU long distance operators be doing?

I'm aware that, under the Flight Delay Compensation Regulation (EC) No 261/2004, airlines flying to the EU, and EU airlines flying from the EU have certain obligations in the event of delays. Is ...
12
votes
1answer
165 views

Receiving a compensation from SNCF after missing ferry due to delayed train

A few days ago I was traveling out of Paris by SNCF Grandes Lignes. The train was announced with 30 minutes delay, but left later than that, and arrived in Le Havre with nearly an hour delay. It ...
0
votes
1answer
118 views

How to get passport back from UK consulate while traveling to other countries?

I am a US permanent resident applied for UK visa. I received email saying that visa has been granted and my documents will be shipped in 72 hours. It's been 8 days, I am still waiting. My problem ...
4
votes
1answer
182 views

Flight Crew Timed Out after Diversion in USA - entitled to voucher?

Frontier flight FFT424 DEN->ATL was redirected to TYS (Knoxville) due to weather at ATL. After refueling in TYS and pushing back, the flight crew was running out of legal flight time for the day and ...
2
votes
1answer
158 views

Compensation for an 11 hour delay on a flight from Mumbai to Newark on United?

My husband (US Citizen) traveled from Mumbai, India, to Cleveland, OH, via Newark. The Mumbai-Newark flight was delayed just over 8 hours due to crew availability. (Orig dept. 11;20 pm, actual 7;30 am ...
15
votes
2answers
301 views

I am usually delayed at the Canadian border. What can be done?

Whenever I cross into Canada, I end up taking an extra ten or twenty minutes because there's some other American out there who has (A) the same first and last name as I do, and (B) a criminal record. ...
12
votes
1answer
421 views

Per-route on-time performance for VIA rail

Is there anywhere to find per-route on-time performance for VIA Rail, similar to Amtrak's reports? All I found is a 2011 statistic for select routes and overall statistics for 2008-2013 in the 2013 ...
5
votes
2answers
1k views

Flight booked in the UK delayed 24 hours in the US

My British Airways Houston-London (Heathrow) flight has been "delayed" 24 hours. I have 2 questions: What rights to compensation or rebooking do I have, since this was a flight booked in the UK ...
6
votes
1answer
3k views

During a SNCF strike, how can I check what trains will run without going to the station?

It seems there's currently a national SNCF strike on at the moment, and I'm trying to work out if it'll affect my journey later. The people I booked my TGV tickets with advised me to check ...
6
votes
2answers
201 views

Who is responsible for flight delays caused by emergencies?

My mother-in-law is flying today from Tbilisi to London on Turkish Airlines with a transfer in Istanbul. This morning, there was an emergency in Istanbul airport whereby a plane landed there with an ...
10
votes
4answers
2k views

Flight rescheduled, what are my options?

A few weeks ago, I booked a flight with Transavia going back from Prague to Paris on the Wednesday 10th June 2015. Yesterday, I received an email saying "your reservation has been updated, click on ...
4
votes
1answer
200 views

Waiting for visa to be express mailed one day before international flight

I have an international flight leaving early Tuesday morning. The visa agency has had my passport and application for more than 3 weeks, but due to problems with the photograph and embassy closures ...
25
votes
3answers
17k views

If I know a flight is delayed can I turn up late for check-in at the airport?

This is the scenario: I have tickets booked for a 13:40 scheduled flight with Emirates. I need to check bags in so plan to be at the airport at the advised 2 hours before flight departure (11:40) but ...
15
votes
1answer
284 views

Where can we find information about the cause of a flight's delay?

Having experienced a few flight delays on my own, I'd like to know if there is some source of precise information about the delay (including up-to-date estimations of the delay and causes). So far it ...
4
votes
0answers
98 views

Is there a way to find out specifically why a flight was delayed? [duplicate]

Is there some tool I can use to figure out why a flight is delayed? Specifically I'm trying to see why the 2nd leg of the flight AI 951 is delayed by about an hour nearly every day, though it takes ...
8
votes
1answer
194 views

Tube delay on a cross-London rail transfer, who to claim compensation from?

This is another wrinkle on the existing For a UK rail delay, which train company do you claim compensation from question. Assume you buy a ticket from a London tube station to your destination, which ...
3
votes
1answer
101 views

Insurance against flight delays

I am flying into CDG Paris and have a TGV train to another French city. I paid well in advance for both flight and train sometime ago to get the best possible prices. I thought I had time to clear ...
1
vote
1answer
83 views

Returning plane ticket if delayed in the USA

I bought a plane ticket on Southwest airlines. In case that it's delayed (for whatever reason), do I have the right to forfeit my ticket and get the fare refunded? Southwest's contract of carriage ...
9
votes
2answers
789 views

Germanwings: Bumped off flight and rebooked for flight on next day. How to make claim?

I just got bumped from a flight between Manchester and Stuttgart because an 'attendant was taken ill' and only 94 passengers were allowed to board for security reasons. About 30 passengers were given ...
35
votes
2answers
5k views

A flight I booked months ago just got rescheduled dramatically, into a time that is not possible for me, what can I do?

Specifically, the first flight for my honeymoon just got rescheduled to 12 hours prior, during my wedding. The airline says they have no flights on them or their partner airlines that get me to my ...
22
votes
1answer
2k views

Forced layover in country for which you have no visa

Last night, I was in the unfortunate situation of a forced extended layover, due to a delayed flight. The airline automatically rebooked my connecting flights and booked hotel reservations, and ...
8
votes
3answers
1k views

For a UK rail delay, which train company do you claim compensation from?

For those who don't know, the UK rail network was largely privatised in the 1990s. Whether or not rail privatisation is a good thing is still very much up for debate, but even most pro-privatisation ...
4
votes
1answer
179 views

Eligible to get compensation on rebooked EU flight itinerary?

Last week I was to fly from LAX to AMS on United. Due to weather, the itinerary was cancelled 5 hours in advance and United rebooked me on an itinerary departing 3 days later. I believe that via EU ...
4
votes
1answer
80 views

Do CountryLink offer compensation for long delays?

In Europe, most train operators offer some sort of compensation refund in the event of large delays. The amount offered and the minimum delay vary between country and operator, but generally a delay ...
5
votes
1answer
220 views

Coast Starlight delays

I'll be taking the Coast Starlight tomorrow from Los Angeles to San Jose. The train is supposed to arrive at 8:11pm at San Jose, but I have heard that the train is frequently (very?) late. Is there ...
1
vote
1answer
328 views

Right to accomodation in case of delayed flight, missing connecting flight [duplicate]

A non-EU-citizen booked on a flight from outside the EU with a connection in Istanbul continuing into Europe experiences a flight delay of several hours due to bad weather on the first flight, and ...