Questions regarding dealing with carrier companies not keeping up with the schedule.

learn more… | top users | synonyms

3
votes
1answer
63 views

Insurance against flight delays

I am flying into CDG Paris and have a TGV train to another French city. I paid well in advance for both flight and train sometime ago to get the best possible prices. I thought I had time to clear ...
1
vote
1answer
71 views

Returning plane ticket if delayed in the USA

I bought a plane ticket on Southwest airlines. In case that it's delayed (for whatever reason), do I have the right to forfeit my ticket and get the fare refunded? Southwest's contract of carriage ...
10
votes
1answer
101 views

Per-route on-time performance for VIA rail

Is there anywhere to find per-route on-time performance for VIA Rail, similar to Amtrak's reports? All I found is a 2011 statistic for select routes and overall statistics for 2008-2013 in the 2013 ...
33
votes
2answers
4k views

A flight I booked months ago just got rescheduled dramatically, into a time that is not possible for me, what can I do?

Specifically, the first flight for my honeymoon just got rescheduled to 12 hours prior, during my wedding. The airline says they have no flights on them or their partner airlines that get me to my ...
19
votes
1answer
1k views

Forced layover in country for which you have no visa

Last night, I was in the unfortunate situation of a forced extended layover, due to a delayed flight. The airline automatically rebooked my connecting flights and booked hotel reservations, and ...
5
votes
1answer
2k views

During a SNCF strike, how can I check what trains will run without going to the station?

It seems there's currently a national SNCF strike on at the moment, and I'm trying to work out if it'll affect my journey later. The people I booked my TGV tickets with advised me to check ...
3
votes
0answers
114 views

Waiting for visa to be express mailed one day before international flight

I have an international flight leaving early Tuesday morning. The visa agency has had my passport and application for more than 3 weeks, but due to problems with the photograph and embassy closures ...
4
votes
1answer
99 views

Coast Starlight delays

I'll be taking the Coast Starlight tomorrow from Los Angeles to San Jose. The train is supposed to arrive at 8:11pm at San Jose, but I have heard that the train is frequently (very?) late. Is there ...
1
vote
1answer
154 views

Right to accomodation in case of delayed flight, missing connecting flight [duplicate]

A non-EU-citizen booked on a flight from outside the EU with a connection in Istanbul continuing into Europe experiences a flight delay of several hours due to bad weather on the first flight, and ...
1
vote
2answers
45 views

Departure time of given flight at given date [duplicate]

I have been looking on the internet for a solution to my problem. I had a flight delay of over 6 hours at Paris CDG, and for my complaint form I need to know the exact departure time of my flight, but ...
10
votes
1answer
283 views

Legal status in the US if flights are delayed by a day?

If I am on a work permit (H1B) in the USA (means, I need to leave the country on the day my employment terminates, otherwise I go out of status) and scheduled to leave the country on the last day of ...
3
votes
1answer
98 views

Eligible to get compensation on rebooked EU flight itinerary?

Last week I was to fly from LAX to AMS on United. Due to weather, the itinerary was cancelled 5 hours in advance and United rebooked me on an itinerary departing 3 days later. I believe that via EU ...
11
votes
1answer
94 views

Information about causes of flight delay

Having experienced a few flight delays on my own, I'd like to know if there is some source of precise information about the delay (including up-to-date estimations of the delay and causes). So far, it ...
3
votes
2answers
505 views

Guarantee connecting flights in custom itinerary?

If I buy tickets from different airlines, can I somehow join them so that - in case of delay - connecting flights are guaranteed? What if airlines are code sharing partners?
9
votes
2answers
495 views

Germanwings: Bumped off flight and rebooked for flight on next day. How to make claim?

I just got bumped from a flight between Manchester and Stuttgart because an 'attendant was taken ill' and only 94 passengers were allowed to board for security reasons. About 30 passengers were given ...
8
votes
1answer
3k views

What happens if I miss my Eurostar because of a delay in a domestic train to get to it?

Let's say I have a non-refundable, non-changeable Eurostar ticket (i.e. the cheapest kind!). I plan a trip by train to get me from my starting point to the Eurostar terminal (eg Oxford -> London ...
4
votes
1answer
67 views

Do CountryLink offer compensation for long delays?

In Europe, most train operators offer some sort of compensation refund in the event of large delays. The amount offered and the minimum delay vary between country and operator, but generally a delay ...
7
votes
2answers
161 views

Where can I find archived traffic information for Swedish trains?

At the Swedish Trafikverket website, I can find current times for trains by train numbers. Like this, I can tell whether a train is running late. However, they only show today, perhaps yesterday and ...
8
votes
3answers
508 views

For a UK rail delay, which train company do you claim compensation from?

For those who don't know, the UK rail network was largely privatised in the 1990s. Whether or not rail privatisation is a good thing is still very much up for debate, but even most pro-privatisation ...
7
votes
1answer
228 views

When do CIV conditions for delayed travelers apply?

CIV (International Convention for the transportation of Passengers, established by OTIF) rules apply in most European countries and a few nearby countries. In particular, under CIV rules, if the train ...
25
votes
4answers
2k views

What rights do passengers have when flights in the USA are delayed?

What rights do passengers on delayed flights in the USA have? In some countries, depending on the length and type of delay, passengers can receive a free phone call, meal ticket, lodging, booking on ...