Questions regarding dealing with carrier companies not keeping up with the schedule.

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4
votes
1answer
48 views

Refund claim for delayed flight (booked with Lufthansa, operated by Austrian)

We booked a long-distance return flight with Lufthansa on their website, consisting of 6 flight segments in total, two of which were operated by Austrian airlines and delayed by 5,5 hours. Should we ...
6
votes
1answer
102 views

When my train is cancelled and I choose to travel the day after, what compensation am I entitled to?

When my UK train is cancelled, I can travel on a later service. When travel disruptions are severe, I may instead choose to have my ticket endorsed by station staff for travel the following day, when ...
20
votes
3answers
3k views

Late boarding and passport control failures caused a missed flight in Turkey on a non-EU airline - what compensation can I claim?

I've just had a two part flight, Antalya-Istanbul-London Gatwick via Pegasus airlines. I arrived at the airport early and checked in with plenty of time to spare. The boarding for the first part of ...
5
votes
1answer
83 views

How do I get compensation for a delayed flight?

I am in dispute with Easyjet about a delayed flight, but we have reached an impasse. My flight was delayed taking off from Gatwick. According to the website flightaware.com it landed at its ...
20
votes
1answer
2k views

Scheduled Ryanair flights from Zaventem moved to Charleroi?

I have planned a trip to Berlin with a friend. We are leaving from different airports, he has planned leaving from Brussels (Zaventem airport) with Ryanair on 25th march. Due to the recent ...
1
vote
1answer
34 views

Is airspace more crowded on days following cancellations or a large number of delays [closed]

I am looking at some data form the BTS and trying to understand some spikes in month to month Volume delays. From my understanding a Volume delay is due to the volume of airplanes, causing the ATC to ...
6
votes
2answers
113 views

Is it possible to get an airline to compensate lost incidental costs?

We originally booked a flight with an overnight stop. We also booked a hotel in advance which was refundable until the day before our flight. The morning of the flight everything was marked on time ...
0
votes
0answers
53 views

Flight delay details [duplicate]

Manchester to Marco Polo Venice in June 2013. The return flight was several hours late but I no longer have booking details. How can I check on the arrival delay for my flight. The date was June 13th ...
1
vote
1answer
55 views

Delayed Monarch flight [duplicate]

What time did Monarch flight ZB7014 from Gatwick land in Rhodes on 2nd September 2015. It was due at 12 noon and we calculated our arrival as 3hrs 15 minutes late. Monarch airlines say it was only 2 ...
3
votes
1answer
242 views

Compensation for denied boarding due to baggage delay

Recently, my son and I traveled from Bangkok to the US, and when boarding our connecting flight in Hong Kong we were involuntarily denied boarding because the airline could not locate my son's ...
12
votes
2answers
274 views

What is a “backup” flight?

I was flying SFO-LAX-MEL. I had a 55 minute connection in LAX but the flight into LAX was ultimately delayed by 60 minutes. I spoke to a gate agent at SFO and she gave me a "backup" flight on Qantas. ...
5
votes
2answers
132 views

Do airlines bear responsibility if the shuttle bus is delayed?

Some airlines operate shuttle coach services between airport and other cities, like Emirates, Etihad, KLM and Alitalia. If the connecting flight is missed because of shuttle coach delay, does the ...
5
votes
1answer
99 views

Will I get refund if train was cancelled

I booked 4 Tatkal tickets from Visakhapatnam to Secunderabad and cancelled after 5 min. 1 hour later train was cancelled due to technical problems. Will I get refund or not?
3
votes
2answers
241 views

If flight is delayed, what is the minimum time you must be at the gate if already check-in?

If know that my flight will be delayed by several hours, what is the minimum time I must be at the airport and at the gate (per regulations) if I have already checked-in? For instance, I want to ...
11
votes
1answer
287 views
+100

UK Rail Replacement Bus delay - can you still claim Delay Repay?

In the UK, for most delays, if your train is late enough you're entitled to some compensation. The exact rules vary by Train Operating Company (TOC), just to keep things fun... But most now use the ...
0
votes
1answer
113 views

Am I able to gain compensation from Air India after a day's worth of delays? (UK Citizen)

I was travelling from Kolkata to Delhi and the flight was delayed by an hour or so. I then arrived at Delhi airport and upon arrival I was told that my connecting flight to Birmingham, UK had already ...
0
votes
0answers
28 views

What can I do if visa is issued after the intended date of travel? [duplicate]

Can I go directly to my main destination without going to member state of first entry in Schengen area? What can I do if visa is issued after the intended date of travel? How can I change my first ...
8
votes
1answer
214 views

Delayed Eurostar arrival in London, what to do?

My Eurostar is scheduled to arrive 30 minutes late in London, and I have an advance ticket for another train to catch, but I'm almost sure I'm going to miss it. What should I do in this case?
13
votes
6answers
3k views

What are the drawbacks of taking TWO (unconnected) indirect flights?

I will shortly explain my situation. Assume that I am from a country that has very few countries without visa (Developing country) and I want to travel from Paris (France) to Adelaide (Australia). ...
2
votes
2answers
113 views

I am trying to find flight numbers and a booking reference

I am struggling to find flight numbers and a booking reference from Murcia Spain to Birmingham International from June 2011. We were delayed over 5 hours in Murcia. I have bank payment reference to ...
2
votes
0answers
64 views

How can I know English flight times from Manchester airport? [duplicate]

I claimed for a flight which was delayed for over three hours but the airline are saying that the delay was only 2 hours and 31 minutes. The flight was Jet2 LS863 from Manchester to Murcia in Spain ...
2
votes
2answers
134 views

Are websites promising to get refunds for delayed flights reliable?

Recently a flight I took had a very long delay (over three hours) and I think I could be entitled to a refund. I found websites such as Green Claim and their UK version Flight Delayed and I am ...
0
votes
0answers
33 views

Air India delayed by 5 hours [duplicate]

Can you please let me know whether I can claim anything as my flight got delayed by 5 hours in New Delhi by Air India. My transit supposed to be 5 hours and top of this they announced that my flight ...
4
votes
1answer
544 views

How can I check the current situation in Budapest train station?

As most of you know right now Budapest train station is crowded with a lot of refugees coming from Syria and there have been some incidents related to the refugees trying to get out of Budapest. I'm ...
11
votes
2answers
365 views

During long on-train delays, what (if anything) should EU long distance operators be doing?

I'm aware that, under the Flight Delay Compensation Regulation (EC) No 261/2004, airlines flying to the EU, and EU airlines flying from the EU have certain obligations in the event of delays. Is ...
7
votes
2answers
111 views

Is there a way to look up live delay information for Eurostars?

I'm currently on a Eurostar that's stationary somewhere in Kent... No announcements, no staff to be seen, but excellent 4G signal strength! And I'd quite like to know how late we're likely to be, some ...
4
votes
1answer
195 views

Flight Crew Timed Out after Diversion in USA - entitled to voucher?

Frontier flight FFT424 DEN->ATL was redirected to TYS (Knoxville) due to weather at ATL. After refueling in TYS and pushing back, the flight crew was running out of legal flight time for the day and ...
15
votes
2answers
306 views

I am usually delayed at the Canadian border. What can be done?

Whenever I cross into Canada, I end up taking an extra ten or twenty minutes because there's some other American out there who has (A) the same first and last name as I do, and (B) a criminal record. ...
0
votes
1answer
124 views

How to get passport back from UK consulate while traveling to other countries?

I am a US permanent resident applied for UK visa. I received email saying that visa has been granted and my documents will be shipped in 72 hours. It's been 8 days, I am still waiting. My problem ...
12
votes
1answer
170 views

Receiving a compensation from SNCF after missing ferry due to delayed train

A few days ago I was traveling out of Paris by SNCF Grandes Lignes. The train was announced with 30 minutes delay, but left later than that, and arrived in Le Havre with nearly an hour delay. It ...
5
votes
2answers
1k views

Flight booked in the UK delayed 24 hours in the US

My British Airways Houston-London (Heathrow) flight has been "delayed" 24 hours. I have 2 questions: What rights to compensation or rebooking do I have, since this was a flight booked in the UK ...
2
votes
1answer
161 views

Compensation for an 11 hour delay on a flight from Mumbai to Newark on United?

My husband (US Citizen) traveled from Mumbai, India, to Cleveland, OH, via Newark. The Mumbai-Newark flight was delayed just over 8 hours due to crew availability. (Orig dept. 11;20 pm, actual 7;30 am ...
6
votes
2answers
203 views

Who is responsible for flight delays caused by emergencies?

My mother-in-law is flying today from Tbilisi to London on Turkish Airlines with a transfer in Istanbul. This morning, there was an emergency in Istanbul airport whereby a plane landed there with an ...
10
votes
4answers
2k views

Flight rescheduled, what are my options?

A few weeks ago, I booked a flight with Transavia going back from Prague to Paris on the Wednesday 10th June 2015. Yesterday, I received an email saying "your reservation has been updated, click on ...
25
votes
3answers
18k views

If I know a flight is delayed can I turn up late for check-in at the airport?

This is the scenario: I have tickets booked for a 13:40 scheduled flight with Emirates. I need to check bags in so plan to be at the airport at the advised 2 hours before flight departure (11:40) but ...
4
votes
0answers
98 views

Is there a way to find out specifically why a flight was delayed? [duplicate]

Is there some tool I can use to figure out why a flight is delayed? Specifically I'm trying to see why the 2nd leg of the flight AI 951 is delayed by about an hour nearly every day, though it takes ...
8
votes
1answer
197 views

Tube delay on a cross-London rail transfer, who to claim compensation from?

This is another wrinkle on the existing For a UK rail delay, which train company do you claim compensation from question. Assume you buy a ticket from a London tube station to your destination, which ...
6
votes
2answers
6k views

Does Air India provide any compensation for delayed flights?

A flight I was flying on 24th December was delayed in 3 steps, initially 1 hour, then an additional 55 min followed by an additional 15 min. The last delay occurred 5 minutes before the departure ...
3
votes
1answer
101 views

Insurance against flight delays

I am flying into CDG Paris and have a TGV train to another French city. I paid well in advance for both flight and train sometime ago to get the best possible prices. I thought I had time to clear ...
1
vote
1answer
83 views

Returning plane ticket if delayed in the USA

I bought a plane ticket on Southwest airlines. In case that it's delayed (for whatever reason), do I have the right to forfeit my ticket and get the fare refunded? Southwest's contract of carriage ...
12
votes
1answer
431 views

Per-route on-time performance for VIA rail

Is there anywhere to find per-route on-time performance for VIA Rail, similar to Amtrak's reports? All I found is a 2011 statistic for select routes and overall statistics for 2008-2013 in the 2013 ...
35
votes
2answers
5k views

A flight I booked months ago just got rescheduled dramatically, into a time that is not possible for me, what can I do?

Specifically, the first flight for my honeymoon just got rescheduled to 12 hours prior, during my wedding. The airline says they have no flights on them or their partner airlines that get me to my ...
22
votes
1answer
2k views

Forced layover in country for which you have no visa

Last night, I was in the unfortunate situation of a forced extended layover, due to a delayed flight. The airline automatically rebooked my connecting flights and booked hotel reservations, and ...
6
votes
1answer
3k views

During a SNCF strike, how can I check what trains will run without going to the station?

It seems there's currently a national SNCF strike on at the moment, and I'm trying to work out if it'll affect my journey later. The people I booked my TGV tickets with advised me to check ...
4
votes
1answer
200 views

Waiting for visa to be express mailed one day before international flight

I have an international flight leaving early Tuesday morning. The visa agency has had my passport and application for more than 3 weeks, but due to problems with the photograph and embassy closures ...
5
votes
1answer
226 views

Coast Starlight delays

I'll be taking the Coast Starlight tomorrow from Los Angeles to San Jose. The train is supposed to arrive at 8:11pm at San Jose, but I have heard that the train is frequently (very?) late. Is there ...
1
vote
1answer
329 views

Right to accomodation in case of delayed flight, missing connecting flight [duplicate]

A non-EU-citizen booked on a flight from outside the EU with a connection in Istanbul continuing into Europe experiences a flight delay of several hours due to bad weather on the first flight, and ...
1
vote
2answers
101 views

Departure time of given flight at given date [duplicate]

I have been looking on the internet for a solution to my problem. I had a flight delay of over 6 hours at Paris CDG, and for my complaint form I need to know the exact departure time of my flight, but ...
11
votes
1answer
572 views

Legal status in the US if flights are delayed by a day?

If I am on a work permit (H1B) in the USA (means, I need to leave the country on the day my employment terminates, otherwise I go out of status) and scheduled to leave the country on the last day of ...
4
votes
1answer
183 views

Eligible to get compensation on rebooked EU flight itinerary?

Last week I was to fly from LAX to AMS on United. Due to weather, the itinerary was cancelled 5 hours in advance and United rebooked me on an itinerary departing 3 days later. I believe that via EU ...