Questions regarding cancelling bookings or reservations for accommodation, transport, etc.

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28
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10answers
8k views

What can I do with a plane ticket that won't be used?

I have two plane tickets for London - South America with one stop. For reasons that aren't relevant, my companion won't be able to make it, so the seat will be completely empty. I'm almost certain ...
26
votes
3answers
3k views

Is there any personal benefit in formally cancelling a (non-refundable) flight?

I'm currently in Tenerife and have a return flight booked for 20 May. I have decided to stay out here a bit longer and purchased a single ticket back to the UK for 25 May on another airline. The ...
19
votes
7answers
5k views

Hotel asking cancellation fee

I had booked a room in a hotel for two days in Füssen using booking.com. I provided a password protected visa debit card. I cancelled my accommodation within two days due to change of plans. I ...
18
votes
3answers
10k views

Not flying the first leg of the journey – Company cancels the second-leg ticket

I've a friend that booked a round-trip journey. He booked A-to-B and B-to-A. Somehow he needed to be earlier at location B, so he took a train and did not take the flight from A to B. When he went to ...
13
votes
2answers
3k views

Airbnb: will I be charged extra $1,500 if I check out just one day earlier?

I found a place on Airbnb that goes for $90 a day or $1,000 a month. Since I need it for a month, it is going to cost me $1,000. However, there is a possibility that I might have to leave little bit ...
13
votes
2answers
855 views

Train trip from Stockholm to Hamburg via Copenhagen next week (amid closures due to migrants/refugees)

One month ago I planned and booked my trip from Stockholm to Hamburg for next Monday (14/09). Stockholm -- Copenhagen (SJ) and Copenhagen -- Hamburg (DB) My trip would also include the ferry transfer ...
13
votes
1answer
785 views

Am I entitled to air passengers compensation if my flight was cancelled and I did not get a re-route?

Recently a flight was cancelled and I think I was mistreated. On the day, about 5 of the flights from the airport got cancelled, they claimed it was because of bad weather. I had to wait for two more ...
11
votes
2answers
915 views

Knock-on of different airline flight being cancelled on same booking

I'm eyeying up a flight booking. First from Auckland (AKL) to Sydney (SYD) with LAN Chile. Then 3 hours later, from Sydney to Vancouver (YVR) with Air Canada. However, LAN has a poor rating for ...
11
votes
1answer
1k views

Intra-EU flight cancelled <48 hours from depature, should you be able to ask for rebooking onto a different airline?

A friend of mine is due to be flying to Rome tomorrow, to Fiumicino (FCO) airport. Last week there was a fire there though, badly affecting Terminal 3, so there are understandably some disruptions to ...
10
votes
2answers
433 views

Flights booked for 7 passengers, can the non-paying passenger cancel it?

We are a family of 7 going on a holiday to Florida. The flight is with British Airways and was booked by my brother, and he paid for all our flights with his credit card. The British Airways Login ...
9
votes
1answer
426 views

Which airlines with routes connecting Vietnam and China have free cancellations and can be booked online?

Due to China's visa rules I need to have a return flight booked in order to obtain a visa. But once I have the visa I am free to enter overland and not use the flight. On my previous trip I had a ...
9
votes
1answer
381 views

What's the preferable option to book a flight?

I am very inexperienced traveler. I have a very basic question regarding booking flights. On the Internet there are a few online agencies like Expedia, Kayak, Orbit. I don't really know what the ...
8
votes
3answers
4k views

Airbnb long term cancelation - no refund never ever?

I don't understand how airbnb cancellation policies work. I try to rent the same appartment for almost same dates. If I rent 01.07 - 28.07 then I have "Flexible Cancellation Policies" and "Full ...
8
votes
2answers
283 views

Can I buy Travel Insurance against the cancelation of a Formula 1 race?

I have booked flights and hotel with The Flight Centre (in the UK) to fly to Singapore for the Singapore Formula 1 race in September. I have also booked tickets for the race from the official race ...
8
votes
1answer
1k views

Flybe just cancelled my return flight. Will they refund that part of the trip?

Yesterday I received an email from Flybe that my return flight in January has been cancelled. They said that I need to book another ticket and they will refund. But I'm not clear about how much would ...
8
votes
1answer
4k views

What do airlines do if the flight is canceled due to bad weather?

What do airlines typically do if a long-haul flight is canceled due to bad weather? I'm interested if they prefer to change your ticket to other date or just return the money. How can you protect ...
8
votes
1answer
401 views

If your plane gets diverted by a government's order, who is responsible for your missed connection?

The Bolivian President's plane just got diverted by ATC as they suspected Edward Snowden was on board. That's a private plane and it's annoying, but he can probably deal with it. If it happened to ...
8
votes
1answer
1k views

How to fly cheaply one-way in South America?

I'm looking to book a flight from Lima, Peru to Rio De Janero, Brazil (or possibly Sao Paulo), but I only want a one-way flight, as I will be flying to Paris when I leave Brazil. The cheapest I can ...
7
votes
2answers
10k views

Can I get a cheaper one-way flight by booking and cancelling a flexible return leg for a refund?

I’m looking to book a one-way flight from the UK to a European city. The airline [I don’t think it matters which one specifically; this question is really about the principle] wants to charge around ...
7
votes
2answers
1k views

During a French TGV strike, must I go to the station to get a full refund for my ticket?

I booked a TGV a while ago with a discount card, the conditions of the ticket are that I can get refunded entirely before the departure of the train, and a fee is withheld if I cancel my ticket the ...
7
votes
3answers
2k views

How does Booking.com enforce cancellation fees when booking without a credit card?

Booking.com lets you book accommodation without a credit card in some cases: But what happens if I cancel my reservation or simply don't show up on the day of the booking? Would they send me a bill ...
6
votes
3answers
8k views

How do hotel cancellation, prepayment and currency changes combine?

I was looking on booking.com to book some hotels for our trip next year. Quite a few deals have free cancellation until 1 day before arrival, which is always useful. However most of them also have a ...
6
votes
3answers
641 views

Which airline flying out of Shanghai has the lowest cancellation fees?

We're applying for Chinese visas, and want to take the train south from Shanghai to Vietnam. We can't book train tickets into Hanoi until 18 days before departure. However, this isn't compatible ...
6
votes
2answers
364 views

Does Turkish Airlines tend to “economically” cancel flights?

The other day I happened to be on Turkish Airlines flight TK 1808 from LYS to Istanbul, with a connection to the far east. It appears that TA cancelled the flight. It's true there was some rain in ...
6
votes
2answers
554 views

How do I book accomodation without knowing the check out date?

I need to go to Madrid to do something (getting a visa) which may take anywhere from a day to two weeks. I need a place to stay, preferably with a kitchen, to save on expenses. This rules out hotels. ...
6
votes
1answer
119 views

Airbnb long term cancellation by host?

I'm a college student looking for 6 week housing in NYC this coming winter and have found a private bedroom on Airbnb. While I understand the cancellation policy for guests, I am nervous that my host ...
6
votes
1answer
150 views

Arriving at Frankfurt Hahn late at night, how do I get to the city?

I've made an error in judgement and have booked my Ryanair flight to Frankfurt (HAHN, I didn't think RyanAir would take me this far out of a city!). It was cheap and I regret my decision now. The ...
6
votes
1answer
123 views

Flight cancelled but doesn't show up on status

I booked a SpiceJet flight from Dubai to Ahmedabad on Dec 16 (SG-16) scheduled to depart at 7:25 PM. At noon I received an SMS from SpiceJet to advise me that my flight has been delayed by 4h 50m. ...
6
votes
1answer
248 views

About canceled trains in France

I've booked several train tickets for an inter rail in France. I haven't bought any insurance in case of cancellation. If a train is canceled or delayed by many hours, is there something I can do, or ...
6
votes
3answers
835 views

Cancel airline reservation on hold

I was planning a trip through Aerosvit Airlines. Since I was unsure of my final itinerary and the cost for the particular flight (using sites like Kayak) looked like it was about to skyrocket in ...
6
votes
1answer
729 views

My flight was just canceled two weeks before the date

Expedia just informed me that my flight with Ukrainian International Airlines was canceled. I'm flying from NYC to Kiev. This is an important business trip and I ordered tickets 2 months ago. Expedia ...
6
votes
1answer
674 views

Changing a flight with layovers - does fee apply multiple times? [duplicate]

I'm planning a flight from Germany to the States, and a return flight a year later. Because all the booking systems I've seen don't allow for return dates more than 11 months in the future, the only ...
6
votes
0answers
47 views

Which countries apply the EU rail passenger rights domestically?

I recently discovered that there are some general European rights, similar to those for air travel, that apply to rail journeys within Europe, detailed here. For example, there is quite a ...
5
votes
1answer
330 views

Eurostar - Is return ticket valid if I miss the first leg?

I want to book a one-way ticket on the Eurostar (Paris-London) but I see that if I book a round-trip, the price will be lower. I am curious if I book the round-trip but only take the return leg, that ...
5
votes
1answer
849 views

What to do if denied boarding due to the airlines' fault?

Last week, my wife and I were traveling to the United States. During the beginning of the trip, the airline agent suggested that we re-route our trip to avoid some visa-related issues in UK because ...
5
votes
1answer
178 views

Why is there usually free cancellation on car rentals but not on hotels?

I've been doing some vacation booking on the major travel sites, for example, Orbitz and Kayak, and found it strange that most of the hotels would not allow me to freely cancel my reservation if I'd ...
5
votes
1answer
746 views

Air Canada - Unintentional “Hidden City Ticketing”

Unintentionally, I found myself in a Hidden City Ticketing phenomena. I bought 4 one-way tickets (family of four) from Vancouver to Quebec City, connecting thru Montreal to travel in Early Feb 2015 ...
5
votes
1answer
227 views

Where can I book rooms from others' cancellations?

I'm trying to spend a night in Iwaki, Fukushima province, but tripadvisor.com is telling me there's no rooms available there for the night I want (September 10 to 11). I assume that most people going ...
5
votes
1answer
443 views

Cancelling Emirates flex plus flight

I recently bought an in and outbound ticket from Emirates. Flying from Lyon-Dubai-Johannesburg and back on the same route. The outbound journey is an "economy flex" fare and the inbound journey is ...
5
votes
1answer
1k views

Expedia Bargain Fare: can you cancel within 24 hours?

If I book a flight selecting the Expedia Bargain Fare, what are the cancellation conditions? In particular, can I cancel within 24 hours?
4
votes
3answers
9k views

Hotel booking cancellation using debit card with insufficient funds

Just today, I booked a hotel in Hong Kong through Booking.com using a prepaid debit card which has zero balance. My reservation was confirmed; however, I changed my mind as I found a cheaper place to ...
4
votes
3answers
3k views

OK to cancel required return ticket after entering the US

When entering the US, you are required to show forth a return ticket in order to get it. As a rather spontaneous person, I hate making plans, and would like to leave the US and go home when I feel ...
4
votes
1answer
722 views

DOT complaint for non US citizen

I'm non-US citizen. I planned a trip to US this summer and booked several (separate) tickets. One of my tickets has recently been canceled with just saying I can rebook that flight. Fortunately I ...
4
votes
2answers
237 views

Do airlines replace cancelled short-haul flights by buses? If not, why not?

When trains are cancelled (at least in Europe), and there are no alternative ways to get travellers to their destination by train a little bit later, there are often replaced by buses to get ...
4
votes
1answer
237 views

If I lose my wallet can a hotel hold your luggage for collateral for not paying the cancellation fee?

My boyfriend and I stayed in a hotel for about 9 days while seeing his mom (we booked it with a temp card). We ended up cancelling our stay early because his mom said we could go stay with her. My ...
4
votes
1answer
336 views

Can I change a hotel booking from free cancellation rates to pre-paid rates?

I am visiting Vienna in April next year and am thinking of booking a hotel via one of the hotel providers like booking.com. Is it all right to book at free cancellation rates now and then change to ...
4
votes
2answers
118 views

Reservation cancellation in Quebec

I'm wondering if anyone knows what the statute for cancelling a reservation free of charge is in Québec. Every hotel I've ever been to allows for a free cancellation as long as you cancel more than 48 ...
4
votes
1answer
44 views

Insurance claim for cancelled trip due to sickness

I came down with food poisoning a few days ago and was unable to begin my trip (multiple days driving + trains, boats). I had to cancel the trip literally on the morning I was supposed to leave and ...
4
votes
1answer
184 views

Withdrawing a Schengen visa (business class) application

I recently applied for a business Schengen visa to Switzerland (from India). However my visa approval is delayed and the purpose of the trip, which was to attend some crucial meetings, is not ...
4
votes
1answer
188 views

Cancelling Connection flight [duplicate]

I'm traveling with KLM from Chicago via Amsterdam to Frankfurt. I decided spontaneously to stay a few days in Amsterdam. Therefore I wanted to cancel my connection flight, but the KLM website says ...