Questions regarding cancelling bookings or reservations for accommodation, transport, etc.

learn more… | top users | synonyms (1)

29
votes
3answers
3k views

Is there any personal benefit in formally cancelling a (non-refundable) flight?

I'm currently in Tenerife and have a return flight booked for 20 May. I have decided to stay out here a bit longer and purchased a single ticket back to the UK for 25 May on another airline. The ...
28
votes
10answers
9k views

What can I do with a plane ticket that won't be used?

I have two plane tickets for London - South America with one stop. For reasons that aren't relevant, my companion won't be able to make it, so the seat will be completely empty. I'm almost certain ...
19
votes
7answers
6k views

Hotel asking cancellation fee

I had booked a room in a hotel for two days in Füssen using booking.com. I provided a password protected visa debit card. I cancelled my accommodation within two days due to change of plans. I ...
19
votes
3answers
13k views

Not flying the first leg of the journey – Company cancels the second-leg ticket

I've a friend that booked a round-trip journey. He booked A-to-B and B-to-A. Somehow he needed to be earlier at location B, so he took a train and did not take the flight from A to B. When he went to ...
17
votes
2answers
367 views

UK last train cancellation and unhelpful staff - what to do?

Last night, we were planning to travel on the last train of the night to get us home, which was the penultimate train from the station. (Exact route withheld for now, but it was with Chiltern Railways ...
15
votes
2answers
4k views

Airbnb: will I be charged extra $1,500 if I check out just one day earlier?

I found a place on Airbnb that goes for $90 a day or $1,000 a month. Since I need it for a month, it is going to cost me $1,000. However, there is a possibility that I might have to leave little bit ...
15
votes
1answer
817 views

Am I entitled to air passengers compensation if my flight was cancelled and I did not get a re-route?

Recently a flight was cancelled and I think I was mistreated. On the day, about 5 of the flights from the airport got cancelled, they claimed it was because of bad weather. I had to wait for two more ...
13
votes
2answers
963 views

Train trip from Stockholm to Hamburg via Copenhagen next week (amid closures due to migrants/refugees)

One month ago I planned and booked my trip from Stockholm to Hamburg for next Monday (14/09). Stockholm -- Copenhagen (SJ) and Copenhagen -- Hamburg (DB) My trip would also include the ferry transfer ...
13
votes
2answers
1k views

Knock-on of different airline flight being cancelled on same booking

I'm eyeying up a flight booking. First from Auckland (AKL) to Sydney (SYD) with LAN Chile. Then 3 hours later, from Sydney to Vancouver (YVR) with Air Canada. However, LAN has a poor rating for ...
13
votes
4answers
287 views

Can an airline prevent me from travelling on the first leg of a flight if the second leg is cancelled?

Travelling from Doha to Philadelphia to Atlanta, and the Philadelphia to Atlanta flight was cancelled due to weather. The airline (Qatar) wouldn't let me travel from Doha to Philadelphia since my ...
12
votes
3answers
8k views

How does Booking.com enforce cancellation fees when booking without a credit card?

Booking.com lets you book accommodation without a credit card in some cases: But what happens if I cancel my reservation or simply don't show up on the day of the booking? Would they send me a bill ...
11
votes
1answer
1k views

Intra-EU flight cancelled <48 hours from depature, should you be able to ask for rebooking onto a different airline?

A friend of mine is due to be flying to Rome tomorrow, to Fiumicino (FCO) airport. Last week there was a fire there though, badly affecting Terminal 3, so there are understandably some disruptions to ...
10
votes
2answers
470 views

Flights booked for 7 passengers, can the non-paying passenger cancel it?

We are a family of 7 going on a holiday to Florida. The flight is with British Airways and was booked by my brother, and he paid for all our flights with his credit card. The British Airways Login ...
10
votes
1answer
118 views

Which countries apply the EU rail passenger rights domestically?

I recently discovered that there are some general European rights, similar to those for air travel, that apply to rail journeys within Europe, detailed here. For example, there is quite a powerful-...
9
votes
2answers
5k views

Airbnb long term cancelation - no refund never ever?

I don't understand how airbnb cancellation policies work. I try to rent the same appartment for almost same dates. If I rent 01.07 - 28.07 then I have "Flexible Cancellation Policies" and "Full ...
9
votes
1answer
539 views

Which airlines with routes connecting Vietnam and China have free cancellations and can be booked online?

Due to China's visa rules I need to have a return flight booked in order to obtain a visa. But once I have the visa I am free to enter overland and not use the flight. On my previous trip I had a ...
9
votes
1answer
431 views

What's the preferable option to book a flight?

I am very inexperienced traveler. I have a very basic question regarding booking flights. On the Internet there are a few online agencies like Expedia, Kayak, Orbit. I don't really know what the ...
8
votes
4answers
21k views

I've booked a hotel on Booking.com using an empty debit card. Can the hotel still enforce their no-show/cancellation charge?

Just today, I booked a hotel in Hong Kong through Booking.com using a prepaid debit card which has zero balance. My reservation was confirmed; however, I changed my mind as I found a cheaper place to ...
8
votes
2answers
309 views

Can I buy Travel Insurance against the cancelation of a Formula 1 race?

I have booked flights and hotel with The Flight Centre (in the UK) to fly to Singapore for the Singapore Formula 1 race in September. I have also booked tickets for the race from the official race ...
8
votes
1answer
1k views

Flybe just cancelled my return flight. Will they refund that part of the trip?

Yesterday I received an email from Flybe that my return flight in January has been cancelled. They said that I need to book another ticket and they will refund. But I'm not clear about how much would ...
8
votes
1answer
4k views

What do airlines do if the flight is canceled due to bad weather?

What do airlines typically do if a long-haul flight is canceled due to bad weather? I'm interested if they prefer to change your ticket to other date or just return the money. How can you protect ...
8
votes
1answer
414 views

If your plane gets diverted by a government's order, who is responsible for your missed connection?

The Bolivian President's plane just got diverted by ATC as they suspected Edward Snowden was on board. That's a private plane and it's annoying, but he can probably deal with it. If it happened to ...
8
votes
1answer
1k views

How to fly cheaply one-way in South America?

I'm looking to book a flight from Lima, Peru to Rio De Janero, Brazil (or possibly Sao Paulo), but I only want a one-way flight, as I will be flying to Paris when I leave Brazil. The cheapest I can ...
7
votes
2answers
12k views

Can I get a cheaper one-way flight by booking and cancelling a flexible return leg for a refund?

I’m looking to book a one-way flight from the UK to a European city. The airline [I don’t think it matters which one specifically; this question is really about the principle] wants to charge around £...
7
votes
1answer
298 views

Airbnb long term cancellation by host?

I'm a college student looking for 6 week housing in NYC this coming winter and have found a private bedroom on Airbnb. While I understand the cancellation policy for guests, I am nervous that my host ...
7
votes
2answers
1k views

During a French TGV strike, must I go to the station to get a full refund for my ticket?

I booked a TGV a while ago with a discount card, the conditions of the ticket are that I can get refunded entirely before the departure of the train, and a fee is withheld if I cancel my ticket the ...
6
votes
3answers
9k views

How do hotel cancellation, prepayment and currency changes combine?

I was looking on booking.com to book some hotels for our trip next year. Quite a few deals have free cancellation until 1 day before arrival, which is always useful. However most of them also have a ...
6
votes
3answers
671 views

Which airline flying out of Shanghai has the lowest cancellation fees?

We're applying for Chinese visas, and want to take the train south from Shanghai to Vietnam. We can't book train tickets into Hanoi until 18 days before departure. However, this isn't compatible ...
6
votes
2answers
582 views

Does Turkish Airlines tend to “economically” cancel flights?

The other day I happened to be on Turkish Airlines flight TK 1808 from LYS to Istanbul, with a connection to the far east. It appears that TA cancelled the flight. It's true there was some rain in ...
6
votes
2answers
581 views

How do I book accomodation without knowing the check out date?

I need to go to Madrid to do something (getting a visa) which may take anywhere from a day to two weeks. I need a place to stay, preferably with a kitchen, to save on expenses. This rules out hotels. ...
6
votes
1answer
138 views

Flight cancelled but doesn't show up on status

I booked a SpiceJet flight from Dubai to Ahmedabad on Dec 16 (SG-16) scheduled to depart at 7:25 PM. At noon I received an SMS from SpiceJet to advise me that my flight has been delayed by 4h 50m. ...
6
votes
1answer
227 views

Arriving at Frankfurt Hahn late at night, how do I get to the city?

I've made an error in judgement and have booked my Ryanair flight to Frankfurt (HAHN, I didn't think RyanAir would take me this far out of a city!). It was cheap and I regret my decision now. The ...
6
votes
1answer
299 views

About canceled trains in France

I've booked several train tickets for an inter rail in France. I haven't bought any insurance in case of cancellation. If a train is canceled or delayed by many hours, is there something I can do, or ...
6
votes
3answers
977 views

Cancel airline reservation on hold

I was planning a trip through Aerosvit Airlines. Since I was unsure of my final itinerary and the cost for the particular flight (using sites like Kayak) looked like it was about to skyrocket in price,...
6
votes
1answer
793 views

My flight was just canceled two weeks before the date

Expedia just informed me that my flight with Ukrainian International Airlines was canceled. I'm flying from NYC to Kiev. This is an important business trip and I ordered tickets 2 months ago. Expedia ...
6
votes
1answer
764 views

Changing a flight with layovers - does fee apply multiple times? [duplicate]

I'm planning a flight from Germany to the States, and a return flight a year later. Because all the booking systems I've seen don't allow for return dates more than 11 months in the future, the only ...
5
votes
1answer
418 views

Eurostar - Is return ticket valid if I miss the first leg?

I want to book a one-way ticket on the Eurostar (Paris-London) but I see that if I book a round-trip, the price will be lower. I am curious if I book the round-trip but only take the return leg, that ...
5
votes
1answer
988 views

What to do if denied boarding due to the airlines' fault?

Last week, my wife and I were traveling to the United States. During the beginning of the trip, the airline agent suggested that we re-route our trip to avoid some visa-related issues in UK because ...
5
votes
1answer
139 views

Refund/ compenastion for cancelled Air China international flight

I made the mistake of booking a return flight (799 UK pounds = 1550 Australian dollars) from Copenhagen to Melbourne with Air China. The outbound flight in January was okay, but in March they made a ...
5
votes
1answer
245 views

Where can I book rooms from others' cancellations?

I'm trying to spend a night in Iwaki, Fukushima province, but tripadvisor.com is telling me there's no rooms available there for the night I want (September 10 to 11). I assume that most people going ...
5
votes
1answer
270 views

Why is there usually free cancellation on car rentals but not on hotels?

I've been doing some vacation booking on the major travel sites, for example, Orbitz and Kayak, and found it strange that most of the hotels would not allow me to freely cancel my reservation if I'd ...
5
votes
1answer
920 views

Air Canada - Unintentional “Hidden City Ticketing”

Unintentionally, I found myself in a Hidden City Ticketing phenomena. I bought 4 one-way tickets (family of four) from Vancouver to Quebec City, connecting thru Montreal to travel in Early Feb 2015 ...
5
votes
1answer
59 views

How to get notified when a ticket becomes available on a sold out flight?

The flight I want (an Alaska Airlines flight from EWR to SEA, fwiw) on the day I am travelling is sold out. So I have booked a much less desirable, though refundable ticket on another flight. I see ...
5
votes
1answer
130 views

Am I entitled to a full refund if I cancel because the airline has announced, but not yet confirmed, my flight might be from a different airport?

I booked a flight from Brussels Airport to Berlin on Friday April 15th. Because of the current situation at Brussels Airport, the airline has announced that most of its flights will instead fly from ...
5
votes
1answer
913 views

Cancelling Emirates flex plus flight

I recently bought an in and outbound ticket from Emirates. Flying from Lyon-Dubai-Johannesburg and back on the same route. The outbound journey is an "economy flex" fare and the inbound journey is "...
5
votes
1answer
3k views

Expedia Bargain Fare: can you cancel within 24 hours?

If I book a flight selecting the Expedia Bargain Fare, what are the cancellation conditions? In particular, can I cancel within 24 hours?
4
votes
3answers
4k views

OK to cancel required return ticket after entering the US

When entering the US, you are required to show forth a return ticket in order to get it. As a rather spontaneous person, I hate making plans, and would like to leave the US and go home when I feel ...
4
votes
1answer
725 views

DOT complaint for non US citizen

I'm non-US citizen. I planned a trip to US this summer and booked several (separate) tickets. One of my tickets has recently been canceled with just saying I can rebook that flight. Fortunately I ...
4
votes
2answers
291 views

Do airlines replace cancelled short-haul flights by buses? If not, why not?

When trains are cancelled (at least in Europe), and there are no alternative ways to get travellers to their destination by train a little bit later, there are often replaced by buses to get ...
4
votes
2answers
823 views

What happens if the passport number changes?

A friend bought a flight one month ago (with Turkish) and now he has renew the passport and the number is different. He's wondering if he could take the flight showing both passport, the old one (...