The main, international Canadian airline

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20
votes
4answers
43k views

What to do when you can't print your boarding pass?

I just use web checkin for my flight tomorrow. After that I should have printed my boarding pass. However, I realised that this is not possible. So what can I do now? I have already checked in, but no ...
10
votes
1answer
233 views

Does booking directly from an airline improve customer service in resolving problems?

In 2012 I used a third-party site to book international flights on Air Canada and had many problems resulting from missed connections (their fault). Ultimately I got no compensation and at one point ...
9
votes
1answer
1k views

How do I get compensation for messed-up flights?

Short form: the airline I'm traveling on managed to mess up every leg of my round trip (international trip), ultimately costing me most of a day at each end and also some money for expenses along the ...
5
votes
1answer
294 views

Does AirCanada provide long layover (24+ hr) accommodation?

Once I flew from Milano Malpensa, Italy, to Entebbe, Uganda, with Turkish Airlines. After booking the flight (yes, I was young and stupid) I realized I had a 24+ layover in Istanbul so I called ...
4
votes
1answer
228 views

Air Canada - Unintentional “Hidden City Ticketing”

Unintentionally, I found myself in a Hidden City Ticketing phenomena. I bought 4 one-way tickets (family of four) from Vancouver to Quebec City, connecting thru Montreal to travel in Early Feb 2015 ...
2
votes
2answers
321 views

Does Air Canada transfer bags to partner airline on same round trip ticket?

I have an Air Canada flight from Texas to Toronto and then off to Frankfurt. At Frankfurt, I will have a 4 hour layover. From there I will depart to Cairo, and I will be on Air Canada, but operated ...