The main, international Canadian airline

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21
votes
4answers
35k views

What to do when you can't print your boarding pass?

I just use web checkin for my flight tomorrow. After that I should have printed my boarding pass. However, I realised that this is not possible. So what can I do now? I have already checked in, but no ...
9
votes
1answer
1k views

How do I get compensation for messed-up flights?

Short form: the airline I'm traveling on managed to mess up every leg of my round trip (international trip), ultimately costing me most of a day at each end and also some money for expenses along the ...
10
votes
1answer
207 views

Does booking directly from an airline improve customer service in resolving problems?

In 2012 I used a third-party site to book international flights on Air Canada and had many problems resulting from missed connections (their fault). Ultimately I got no compensation and at one point ...