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The Fly Emirates airline (and many other airlines too) has a very cryptic way of displaying the fare conditions:

CHANGES
  ANY TIME
    PER TICKET CHARGE EUR 75.00 FOR REISSUE/REVALIDATION.
CANCELLATIONS
  BEFORE DEPARTURE
    CHARGE EUR 150.00 FOR CANCEL/REFUND.

If I change my vacation to be 2 weeks later, which means that I would have to change both the inward and the outward flight, would I pay 75 or 150 EUR?

Again if I cancel the whole trip, would I pay 150 or 300 EUR?

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5  
valid question, but I just noticed you have a 30% accept rate? If you've received valid answers in the past, it'd be great if you could accept some. :) –  Mark Mayo Jun 12 '12 at 17:28
    
By the way, the name of the airline is just "Emirates": "Fly Emirates" is their slogan. On the other hand, I do often imagine the Fly Emirates to be a country ruled by flies. –  David Richerby Aug 23 at 20:23

2 Answers 2

up vote 8 down vote accepted

The fees are per ticket. If your flights are on a single ticket (the usual case when you book a return flight), then you only pay the fee once (i.e.: 75 for change 150 for cancel). If each flight is on a separate ticket (look at your reservation, you'll see the ticket numbers), then it is 150 and 300 accordingly.

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If you change the ticket at "ANY TIME" then there will be a $75 fee - however that doesn't mean that it will only cost you $75 to make the change.

In addition to the change fee, most airlines will also charge you for the "fare difference" for your new flights. The fare difference is the difference between the price you paid for the original dates, and the equivalent price for the new dates that you're booking. It's possible that the fares for both dates will be the same, but (for example) if the new dates you're looking at traveling are in a busier time period then it's likely that they will be higher than your original fare. In that case you'll have to pay both the difference in fare between those two dates, PLUS the $75 change fee.

If the new fares turn out to be cheaper, some airlines will give you a refund (minus the $75 change fee), whilst others will not.

The "ANY TIME" in the rules refers to the fact that you can make a change at any time - even after the first leg of your journey has started. eg, you can change the time of your return flight even after you've completed the outbound flight. Although it's not stated in the snippet you've quoted you probably need to make the change before the flight you're booked on departs. (eg, if you miss your flight, then likely you can't just ask them to move you to a flight the next day). Often you'll see this specifically listed in the fare rules as something like 'NO VALUE AFTER DEPARTURE" or words to that effect.

The "BEFORE DEPARTURE" in the cancellation section means that you can only cancel the ticket (with a corresponding $150 fee) before any of the legs of the flight have been flown. eg, you can't take the first leg, and then cancel your return (or at least, you can, but you won't be getting a refund!)

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