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I applied for the Global Entry program a couple of days ago, and I noticed a few mentions throughout the application process to an interview that I would need to schedule as part of the process.

What should I expect at the interview? Who will be conducting the interview and what sort of questions will be asked?

I see that I will need to bring my proof of citizenship (e.g., passport) with me; are there any other documents that I should bring (even if not required)?

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3 Answers 3

up vote 8 down vote accepted

Checked with a few colleagues that have been through the interview...

The interview is done by CBP (Customs and Border Patrol). The questions seem to vary, but mainly cover your travel patterns, countries you've been to, employment/employer, etc. Total time for the interview was around 15-20min, including watching a short video, and a sample of how to use the GE kiosk.

None took any other documentation, and none were asked for any. It sounds like a business card may not hurt if you have one, but that's about it.

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Thanks for the info. My interview went just about exactly the way you described above (: –  todofixthis Apr 26 '12 at 3:59

My interview was this past Monday, and I am now a member of Global Entry (:

I had my interview at DFW International Airport in Dallas. I arrived first thing in the morning, located the office and signed in. There were already 8-12 people waiting for their appointments. After 15 minutes or so, a CBP officer called my name and led me to his cubicle.

We exchanged a few pleasantries, I gave him my conditional approval letter, my passport and my driver's license.

I also gave him my CHL (Concealed Handgun License) and informed him that I was unarmed (of course). In Texas, this is (usually) required when a CHL holder is showing identification to a police officer. Although it was probably not required for me to do this with the CBP officer, I wasn't 100% sure, and anyway I figured it couldn't hurt to show some proof that I'm "one of the good guys" (:

The officer asked me about my past and future travel plans ("Were your trips to the countries listed on your application for business or pleasure? Are you primarily going to use your Global Entry membership for business or pleasure?").

He then asked me a series of questions about whether I had ever been convicted of a crime, whether I had ever violated customs laws, etc. These were all the same questions as the ones on my application form, so I'm assuming that the point of this was to establish that I was who I said I was and/or to make sure I wasn't lying on my application form.

Then he registered my passport, took my photo and recorded my fingerprints (using a digital reader). He put a special sticker on the last page of my passport and gave me a few booklets with more information on the program and US customs laws.

I collected my documents, thanked the officer for his time and got on with my day.

The whole process took 30-45 minutes. I spent 10-15 minutes waiting for my turn, and then the interview lasted about 20 minutes.

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I was a little disappointed that there was no video/demo, but I had more important things to be doing with my time anyway :P –  todofixthis Apr 26 '12 at 4:16
    
Since when does having a CHL = "one of the good guys" –  Kermit Sep 25 at 1:22
1  
@Kermit In order to qualify for a CHL in Texas, you must have never committed a felony – ever – have not committed any misdemeanor within the last 5 years, not be delinquent on tax nor child support payments, and not be chemically dependent (more than 2 DUIs in 10 years). In short, a CHL is proof that you are in good standing with the law. –  todofixthis Sep 25 at 7:52

I did mine about a year ago -- I'm an Indian-American US citizen and was just starting grad school at the time. I had over the summer before the interview visited a bunch of countries in Asia. The interview was fairly straightforward, but they did ask me about every country I had visited (what cities did I visit, what were the dates, why did I go, who did I stay with, did I work, etc.) even though I'd only been at each one for a few days.

The CBP person didn't really seem to care about the answers, though, and after we were done she basically immediately started explaining how to use global entry and pointed me to the demo kiosk.

Overall the process was fairly smooth -- I did not have to wait long (was on time for my appointment), didn't get asked any hard questions (though I was annoyed that they were all just duplicates of what was already on my application), and there weren't any strange holdups. I did not get my card right away, but it was sent to me promptly (I think that's probably true for everyone).

This experience is pretty much the same as the above two folks; figured people might be interested in what it was like from someone who had visited some countries who weren't on the state department's "friends" list and who has brown skin, though ;)

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protected by Ankur Banerjee Feb 21 '13 at 23:37

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