My parents were issued vouchers for a specific dollar amount towards future travel on Delta as compensation for volunteering to switch to a different flight in an overbook situation. The vouchers have an expiration date on them of 1 year from when their flight was originally scheduled. My question is what the exact meaning of that 'expiration' date is.
- Is it the date by which they must book travel?
- Is it the date by which they must begin travel?
- Is it the date by which their travel must be complete?
- Or is it something else?
Apparently the voucher itself does not state which of these is the case and I didn't see the answer on a quick search of Delta's website.