Take the 2-minute tour ×
Travel Stack Exchange is a question and answer site for road warriors and seasoned travelers. It's 100% free, no registration required.

What happens if you book tickets through an airline or travel agent, but on the travel date miss a connecting flight (either because the first flight was delayed, or because immigration/security took too long at the connecting airport)? Will you be put on the next flight for free? Are you expected to pay for a new ticket or a change fee? I'm specifically wondering about Continental/United, but also curious about airlines in general.

share|improve this question
3  
Is this for a through booking with the same airline / airline alliance, or for two independent bookings? The answer is very very different for the two... –  Gagravarr Sep 22 '11 at 21:33
    
@Gagravarr: Booked together as part of the same itinerary (with the same airline or travel agent), not two independent bookings (where I assume you'd be completely out of luck). –  jrdioko Sep 22 '11 at 21:36

2 Answers 2

up vote 13 down vote accepted

Generally, if you have a through booking, then if you miss the flight because of the airline's fault then you become their problem.

This doesn't mean you'll automatically get put on the next flight. You'll need to talk to the airline and ask for help, and ask for re-booking. If the next flight has spare seats, then all should be well. Most likely though, you'll get put on standby for the next flight, and hopefully will make the next one or the one after. As it's the airline's fault, you should get meal vouchers, help with a hotel if needed etc. (Note - the exact level of help you get depends on the jurisdiction you're in, and the home jurisdiction of the airline)

However, if you miss the connecting flight because of your own fault (eg you fall asleep while waiting near the gate), then it's probably no different to if you have two independent bookings....

share|improve this answer
    
I believe that you will not get meal or hotel vouchers if it is a weather delay, but the rest of the answer still applies. –  KeithB Sep 23 '11 at 13:30
    
Depends on where you are in the world - I believe that the European passenger rights always apply no matter the reason –  Gagravarr Sep 23 '11 at 15:35
    
You may be right, I was thinking US and forgot that these things vary around the world. –  KeithB Sep 23 '11 at 19:23
    
@KeithB: I can confirm that I got a hotel voucher from BA after missing a connection at Heathrow due to bad weather. –  Michael Borgwardt Sep 17 '12 at 16:00

Normally you will be put on a later flight free if you miss a connection because of a previous flight delay. I'm not sure about security and customs delays.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.