I am leaving for a family holiday to a non-touristic region. Long before I made reservations for a self-catering accommodation. I paid the required 25% and was promised an extensive email describing the details of our stay and how to get from the airport to the rented location.
Unfortunately I haven't received any confirmation since. So my question is what to do if you arrive at your destination after a long journey only to learn that your intended accommodation, is either overbooked or non-existent.
In the case of overbooking one would expect that the owners would do everything in their power to find an alternative, but it wouldn't be the first time that they simply don't care.
What are my options?