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On an upcoming trip to the USA, I've booked a ~$300 shuttle to take us from the airport to a city two hours away. I've prepaid it, if that has any bearing.

A few days later I'm using the same shuttle service for a second leg, roughly the same price and distance. Booked but not paid yet.

As always when travelling to the US, I'm uncertain when and how much to tip. Would I be expected to tip around 20% per leg = $60 each time? Upon arrival?

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Normally 15% but what kind of shuttle runs you $300? – Karlson Mar 2 '13 at 22:26
Thank you. A 2 hour shuttle LAX -> Palm Springs. Booked a while back but googled a bit now and it doesn't seem exceptional for that route. – Henrik N Mar 4 '13 at 18:59
You booked a flight??? – Karlson Mar 4 '13 at 19:04
Someone using Comic Sans on their website deserves a shitty tip ;) – gerrit Mar 8 '13 at 16:20
We landed in Vancouver, waited 1 hour for the shuttle, driver said he had a bad back so we loaded our own bags. He left us sitting in the shuttle car for 3/4 of an hour before taking us to our hotel. We had to unload our own bags and he had the hide to say "you got tip for me?". Our Aussie 'tip' was 2 words! – user26344 Jan 26 at 8:41

2 Answers 2

up vote 3 down vote accepted

It all depends on the company. In the US it is customary to tip taxi drivers, however some shuttle companies have no tip policies. The difference between the two are that taxi drivers lease their cab from the company they drive for and rely on tips. Shuttle drivers usually get paid by the hour and tips are an added bonus.

If this is a private shuttle 20% is more than enough.

20% = Great 15% = Average 10% = You're a jerk

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You can adjust those 3 tiers down by 5 or even 10 percent across the board if its a shared shuttle carrying other passengers. – LessPop_MoreFizz Mar 2 '13 at 20:39
10% = You're a jerk - No. 10% = You're cheap 0 = You're a jerk – Karlson Mar 3 '13 at 0:55
I agree 10% = you're a jerk, 15% you're cheap or the service was average. – Carl Jan 26 at 18:00

For me it depends on the driver. I've seen very dedicated drivers who'd help me to load and unload my luggage and that's something that I consider worth tipping - prepaid or not. An entertaining trip, exchanging a few jokes might also do the trick.

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